To readers following this blog for any length of time, it’s no secret that I frequently write about the so-called dark side of work: Workplace bullying, mobbing, and harassment get a lot of attention here, and it’s the primary cluster of topics that leads people here via search engines. We’re still learning about the impact and costs of these forms of interpersonal abuse, and I’m committed to discussing them. However, we also must apply our insights on these destructive behaviors to the broad objectives of creating better workplaces and treating workers with dignity.
Sometimes our perspectives on work are split between more abusive, exploitative employment practices and more positive, wellness-oriented behaviors. At times, for example, I’ve sensed some distance with folks who favor a positive psychology perspective on employee relations; they may see my emphasis on workplace bullying and related topics as being immersed in the negative, to a point of excess. However, when I write pieces coming from a more positive, solution-oriented perspective, I may feel resistance from those who are steeped in hurtful workplace behaviors, with an underlying message that I’m being overly sunny.
The bottom line is that we need to understand the light and dark sides of work in order to be effective change agents. If we don’t acknowledge that psychopaths, almost psychopaths, and narcissists constitute a narrow but sizable and destructive bandwidth of CEOs and managers, then we often will be blind to the darkness coming out of certain corner offices and boardrooms. If we overlook the possibilities of creating healthy, even (yes) happy job situations and of transcending debilitating fight-or-flight work environments, then we often will find ourselves stuck in a dark place for an extended period of time.
It’s about balance and integration, yes? For my part, I’ll do my best to examine destructive behaviors at work and their impact on workers and organizations, while also highlighting how organizational change, law reform, and individual and social change can lead us to better, more dignified workplaces and work experiences.
We’ve got a lot of work to do, and understanding the bigger picture, with all its possibilities and limitations, is a good starting point.