Sheila Keegan’s “The Psychology of Fear in Organizations”

I’ve been spending some time with The Psychology of Fear in Organizations (2015) by Dr. Sheila M. Keegan, a British consultant and psychologist, and it’s a keeper. It doesn’t sugar coat the difficult realities of working conditions in so many organizations, yet it also looks ahead at what we can do to change them.

Dr. Keegan has done her homework for this book. Those who are attentive to high levels of fear and anxiety in many modern workplaces will find plenty of research and analysis that validates their concerns.

For those specifically interested in workplace bullying, there’s a subchapter that covers the basics, including references to work done by the Workplace Bullying Institute. The deeper value of this volume is how it places bullying and other negative behaviors in an organizational context.

Indeed, I consider the book title itself to be a triumph of messaging, expressly linking fear at work to organizations. After all, rare is the lone wolf supervisor or co-worker who makes everyone’s work life a misery, amidst an otherwise happy, functional workplace. Organizational cultures typically enable practices and behaviors that fuel fear, anxiety, and foreboding at work.

As far as responses and solutions go, Dr. Keegan’s prescriptions are more easily implemented in new organizations than in those with entrenched, negative cultures, but that reality can hardly be blamed on her. She helpfully identifies myriad ways in which leaders can transform their institutions. And rather than trying to sell us on an I’ve-got-the-magic-answer formula endemic to too many consultants, she offers choices based on an impressive range of research.

This is a valuable book that brings together a lot of information and insight, and it will be useful to researchers, educators, and evidence-based practitioners alike. I’ll be returning to it often.

***

From the table of contents of The Psychology of Fear in Organizations, I’ve listed the major chapter headings below. The book’s Kogan-Page webpage has more of the details:

PART ONE The nature of fear and how it shapes organizations

The paradox of fear

The cultural backdrop of fear

Perspectives on fear

Cultures of fear within organizations

Feeling fear at work

Over-control and manipulation in the workplace

Organizations in crisis

PART TWO How we can harness fear to improve productivity and organizational health through promoting human values

Being human

Creating psychologically healthy workplaces

Leadership and appreciative inquiry

Developing resilience

Building trust within organizations

The power of language

Building a culture of innovation

What about the future?

 

2 responses

  1. There are times that reading your posts motivates me to buy yet another book for reading. Not only does the culture of organizations need to change but the normalization of money over wellbeing which motivates the use of fear in business and politics. Keep everyone in fear of their job, their homeland, their bank account, etc. and all you have left is fear because you have given up your health by drinking that constant koolaide.

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