Okay, dear readers, I’m about to get a little academic geeky on you, but please stick with me on this: In InterViews: Learning the Craft of Qualitative Research Interviewing (3rd ed. 2014), co-authors Steinar Kvale and Svend Brinkmann examine the notion of “conversation as a construction site of knowledge.” Invoking this phrase in the context of conducting formal research interviews, they posit that the interactive nature of good conversations can create new knowledge.
This brilliant turn of words was introduced to me by Dr. Maureen Duffy, a leading authority on workplace mobbing and most recently co-author, with Dr. Len Sperry, of the deservedly praised Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying (2014). I’m probably guilty of oversimplifying, but in essence Drs. Kvale and Brinkmann are wrapping some theory around how conversations over ideas, information, insights, and experiences can build and expand our understanding of the human condition.
I have found this to be profoundly true when it comes to learning about the nature of work, workers, and workplaces.
The “new math” of conversation
I’m no math whiz, but I do understand that one plus one equals two. However, a good conversation may yield a different, more powerful equation, whereby one plus one may equal three…or five…or ten, at least when it comes to potential new understandings. And when even more people get into a good mix of conversation, then all bets are off.
My recent phone conversations with Maureen have centered on a book project (see below), but because we’re both immersed in the world of workplace bullying and mobbing, we sometimes discuss our work generally. I can attest that sharing our respective expertise has led to knowledge constructing moments for both us, with insights emerging from the back and forth of attentive conversation.
This is among the reasons why I have written in praise of conferences and workshops that allow for genuine exchanges during formal sessions, break times, and enrichment events. As frequent conference goers know well, there’s a huge difference between gatherings that are interactive, friendly, and engaging, and those that are stuffy, hierarchical, and pretentious. With the former, you wish it could go on for a few more days. With the latter, you can’t wait for it to be over. If you’d like to read more of my thoughts on this stuff, here are several blog posts of possible interest:
Stay tuned: A cool book project is in the making
I’ve been on the phone with Maureen a lot in recent months because she invited me to join her as co-editor of an exciting book project on workplace bullying and mobbing. The two-volume book set will feature a comprehensive, multidisciplinary collection of chapters by leading and emerging U.S. experts on bullying and mobbing at work, with a focus on American employment relations. We have a very supportive publisher and a great team of chapter contributors, and we’re looking at a 2017 publication date. I’ll be sharing more news about the project in the coming months.