Why is it that some targets of severe workplace bullying and mobbing have difficulty telling or jotting down their stories in a straightforward, chronological manner? And why do they often launch into what sounds like a War and Peace version of their story, when all that’s needed (for now) is the quick elevator speech?
It can make for a long, rambling account, laden with emotion.
We should not blame this on the target. Work abuse situations are often complex and hard to summarize. Equally significant, the effects of psychological trauma may have a lot to do with the “word salad” narrative.
I’m currently preparing a couple of short talks on how emerging insights from neuroscience inform our understanding of workplace bullying and mobbing, along with accompanying challenges that may confront targets who are trying to harness legal protections or secure employee benefits such as workers’ compensation.
In The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma (2014) (which I praised here), pioneering trauma expert Dr. Bessel van der Kolk explains the latest research on how traumatic experiences may impact the brain, including sharp cognitive impairments that undermine an individual’s ability to present information in an ordered manner. Put simply, an individual dealing with psychological trauma may be able to share emotions and impressions about the experience, while being unable to tell the essential story behind it.
I have been interacting with targets of severe workplace bullying and mobbing behaviors for some 18 years. I have witnessed, over and again, how some individuals encounter great difficulty explaining specific timelines and events. Many of them tell me that they are experiencing symptoms consistent with Post Traumatic Stress Disorder.
The effects of psychological trauma relate directly to legal advocacy supporting targets of bullying, mobbing, and harassment. Effective legal advocacy is built around a story of what happened. Where legal representation is involved, the process of developing this story starts from the very first meeting between attorney and client. What happens when the experience of psychological trauma makes it difficult for a lawyer and client to build a coherent understanding of a prospective legal case or claim for benefits? How can an individual’s wrought emotional state make it difficult to put together a basic chronology and description of events related to a legal dispute and the resulting harm, including pain & suffering and emotional distress?
I now understand how insights from neuroscience help to explain why some individuals face such difficulties in providing coherent narratives of their abusive work experiences. My forthcoming presentations will present my initial ideas for further research and writing on this topic.