Earlier this spring, I promised a post about resources for human resources professionals who want to learn more about workplace bullying and mobbing and how to incorporate that knowledge into their organizational employee relations practices. As I’ve written here often, I am skeptical about HR’s role in preventing and responding to bullying and mobbing behaviors, given how many horrific stories I’ve witnessed and heard about from those who have experienced these forms of mistreatment. Nevertheless, excellent resources are available, and I’m happy to share some of them.
Drs. Gary and Ruth Namie have co-authored The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your Organization (2011), an employer-oriented complement to their groundbreaking, worker-centered The Bully at Work (rev. ed. 2009). The Bully-Free Workplace sets out the Namies’ basic blueprint for employers that want to take workplace bullying seriously. In addition, the Namie’s Workplace Bullying Institute website includes a treasure trove of resources and services for employers.
Drs. Maureen Duffy and Len Sperry have written the most insightful book on workplace mobbing behaviors, Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying (2014). Their book is slanted toward employees, but it also includes significant advice for organizations that want to address mobbing behaviors.
Drs. Teresa Daniel and Gary Metcalf have co-authored Stop Bullying at Work: Strategies and Tools for HR, Legal, & Risk Management Professionals (2nd ed., 2016). Their helpful guidebook is published by the Society for Human Resource Management, and it provides the most insider, management-oriented perspective among the three books recommended here.
Several years ago, I worked with the American Psychological Association’s Center for Organizational Excellence to create a web page of resources for organizations that want learn more about workplace bullying. The page includes links to articles and websites, book lists, and a three-minute educational video (click above) that can be used in training programs.