Prominent non-profit head ousted after bullying and discrimination complaints surface

The CEO of New York Planned Parenthood has been terminated by the organization’s board of directors, in the wake of numerous employee allegations of bullying and discrimination, publicly posted on a site titled “Save Planned Parenthood of Greater New York.” Reporting for the New York Times (link here), Sharon Otterman summarized these complaints:

Facing mounting complaints about abusive behavior and unfair treatment of black staff members, the chief executive of Planned Parenthood of Greater New York, Laura McQuade, has been ousted from her job.

…The move came after hundreds of former and current employees signed a series of public letters over the past week faulting Ms. McQuade for what they said was an autocratic, abusive leadership style ill-suited to any organization, let alone one known for its progressive credentials.

The letters accused Ms. McQuade of berating and humiliating employees; presiding over a system that paid black staff members unequally and kept them from advancing in their careers; and supporting layoffs and furloughs for nearly a third of the organization’s employees amid the Covid-19 crisis without cutting her own pay or that of other top officials.

Overt, bullying behaviors seemed to be at the heart of McQuade’s way of interacting with staff. According to Otterman:

The open letters, signed by at least 350 current and former employees, included a litany of concerns. Topping the list were complaints about the harsh way that Ms. McQuade interacted with employees.

“Dozens of staff members have witnessed McQuade yell, berate, slam her fists, verbally abuse, humiliate, and bully employees, often brutally shaming staff members in internal meetings in front of their colleagues,” one letter stated.

“People could hear her down the hallway screaming and berating people,” said a current New York staff member, who, like nearly all of those who signed the letters, did so using initials and spoke anonymously for fear of retaliation.

McQuade denied behaving in this manner, but she declined to elaborate to the Times.

Once more, with feeling

OK folks, we’ve been here before: (1) another story about severe workplace bullying in the non-profit sector; and (2) the latest account of bullying allegations overlapping with discrimination claims.

First, as for bullying in non-profits, it is common, and it can be brutal. To learn more, take a look at these earlier posts:

  • “Toxic work environments in the social justice, non-profit sector” (2019) (click here)
  • “Workplace bullying in the non-profit sector” (rev. 2016) (click here)
  • “Myths and realities about working in the non-profit sector” (2014) (click here)

Second, as for the mix of bullying and discrimination (including sexual harassment) allegations, this is a frequent pairing. After all, it makes sense that bad organizations play host to multiple forms of employee mistreatment. To learn more, please look at these earlier pieces:

  • “When diversity issues emerge, bullying often lurks underneath” (2018) (click here)
  • “When a prominent employee is fired for creating an “abusive work environment”” (2018) (click here)
  • “Types of workplace bullying and potential legal protections in the U.S.” (2017) (click here)

What is unusual is that some 350 current and former Planned Parenthood employees joined voices in sharing stories about their work experiences. At least when it comes to bullying and abuse at large organizations, perhaps this serves as an example of how to bring concerns to public light.

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