Networks vs. hierarchies

Historian Niall Ferguson has written a very interesting book for anyone interested in the intersections of power, institutional hierarchies, and social networks. It’s titled The Square and the Tower: Networks, Hierarchies, and the Struggle for Global Power (2018). Here’s a snippet from the publisher’s description:

Most history is hierarchical: it’s about popes, presidents, and prime ministers. But what if that’s simply because they create the historical archives? What if we are missing equally powerful but less visible networks – leaving them to the conspiracy theorists, with their dreams of all-powerful Illuminati?

The twenty-first century has been hailed as the Networked Age. But in The Square and the Tower Niall Ferguson argues that social networks are nothing new. From the printers and preachers who made the Reformation to the freemasons who led the American Revolution, it was the networkers who disrupted the old order of popes and kings. Far from being novel, our era is the Second Networked Age, with the computer in the role of the printing press. Once we understand this, both the past, and the future, start to look very different indeed.

I’ve spent some time with this book, and although its focus is on the grander sweep of history, it’s a thoughtful and provocative read for anyone who wants to contemplate the hierarchy vs. network dichotomy generally.

In fact, the book’s main theme may have special significance for those of us in “underdog” roles with the ideas and causes we’re advocating for, in a world where political, economic, and social power can feel so stubbornly concentrated. In essence, The Square and the Tower invites us to think about how we can use our horizontal networks to overcome entrenched hierarchies. It’s not easy, but it can happen, and access to digital communications can help us do it. Technology is not a panacea, but it can be an accessible and relatively affordable connector, not to mention a welcomed complement to face-to-face communications.

Of course we shouldn’t err in assuming that all networks are good and all hierarchies are bad. Structures can be created and activated for positive and nefarious purposes alike; human motivations and actions give them their meaning.

This theme is but one element of the much larger conversation of how we can change an increasingly plutocratic society, with its enormous hierarchies of wealth and power. Nevertheless, it puts some historical “oomph” behind the notion that networks matter and can impact change.

In the news

It has been a year of prominent news stories related to the workplace, especially the avalanche of accounts concerning sexual harassment. Here are many of the 2017 news stories in which I’ve been quoted or where my work has been discussed:

Thanks a million — and lots more to come!

I’m doing a quick little celebration here. Sometime over the past hour or so, this modest little blog recorded its one millionth “page view,” or “hit.” When I started Minding the Workplace some nine years ago, I had no idea whether it would endure or attract any interest. But thanks to you, my readers, what began as an opportunity to share some of my work and observations  — mainly about workplace bullying and abuse — has grown into a more broad-ranging source of commentary about the experience of work and related topics.

Because of a packed schedule, I admit that I’m sort of gliding into this first million. During the past six months I’ve been extremely busy on matters that overlap with many topics raised on this blog. They include co-editing (with Dr. Maureen Duffy) a forthcoming two-volume book set, Workplace Bullying and Mobbing in the United States and serving as the founding board chairperson of a new non-profit organization, the International Society for Therapeutic Jurisprudence, launched over the summer and going operational online in January. These initiatives, along with a sea of other writing and organizational commitments, have caused me to post less frequently here.

That will change next year, as I plan to resume a more frequent blogging schedule. Among other things, I’m going to be drawing regularly from Workplace Bullying and Mobbing in the United States and our more than two dozen contributors to offer snippets of commentary, research, and insight on work abuse. There’s so much in these two volumes that will be worth summarizing and discussing.

Of course, the world of work will continue to supply an ongoing stream of topics to write about, including cutting-edge research by scholars, compelling commentary by journalists and fellow bloggers, and real-life events and trends that demand our close attention.

I look forward to sharing this with you during the months and years to come!


Feedspot tags MTW a top workplace and bullying blog

Feedspot, a popular online content reader, has named Minding the Workplace a “Top 75 Workplace Blog” and a “Top 20 Bullying Blog.” MTW was listed 39th among the top 75 workplace blogs and websites and 9th among the top 20 bullying blogs and websites.

I’m very grateful to be included in both of these listings. This is my ninth year of writing this blog, and it remains one of the most rewarding parts of my work. Over the years I’ve received very positive feedback on many articles. I’m especially aware that MTW has helped many  targets of workplace bullying, mobbing, and abuse to understand their experiences and, when possible, develop strategies for responding.

I didn’t know what to expect when I began this blog, but the experience has been very meaningful. Of course, it all starts and ends with you, my readers, and I thank you for your ongoing interest.

Infusing good core values into a new organization

With a beta version of the TJ Society’s forthcoming website, at the International Congress on Law and Mental Health, Prague, in July

Readers of recent entries are likely aware that I’ve been hip deep in helping to create a new, non-profit organization, the International Society for Therapeutic Jurisprudence (“TJ Society”). From the most recent draft of our by-laws, here is what the group is about:

Therapeutic jurisprudence (TJ) is an interdisciplinary field of philosophy and practice that examines the therapeutic and anti-therapeutic properties of laws and public policies, legal and dispute resolution systems, and legal institutions. TJ values psychologically healthy outcomes in legal disputes and transactions, without claiming exclusivity in terms of policy objectives. The TJ Society shall advance these overall purposes by supporting legal and interdisciplinary scholarship; identifying and promoting best professional and judicial practices; sponsoring conferences, workshops, and seminars; engaging in continuing professional education and public education activities; and hosting and participating in print, electronic, social media platforms.

As I wrote earlier this month, I’m part of an all-volunteer board that is forming this organization, and I’m serving as its first chairperson. It’s a lot of work, but the broader purpose and the fellowship of a truly exceptional group of colleagues make it all worth it.

This also is an opportunity to put into practice many of the values that I have been advocating for via this blog. It means practicing inclusive, servant leadership dedicated to a cause greater than individual ambitions. It means treating others with respect and dignity. It means actually exhibiting transparency rather than simply touting it. It means avoiding unnecessary hierarchies. Above all, it means building a welcoming and difference making community. Fortunately, our board consists of individuals who walk this talk as a natural way of going about things. This is good: An organization devoted to psychologically healthy laws and legal systems should strive to operate in a psychologically healthy manner.

The TJ Society is a global organization, with a board and advisory council comprised of folks from around the world. This creates obvious communications challenges. It can mean maddening pile-ups of e-mails (many inflicted by yours truly) in attempting to work through topics that require group input, and very understandably patiences can grow weary among a group of very busy people. Additionally, available online meeting technologies such as Skype and Google hangout can’t change the scheduling realities of holding a board meeting with participants’ time zone differences ranging from six to fourteen hours! As I said, we’re fortunate to have such wonderful board members who can roll with the digital waves.

In terms of shaping my contributions to this fledgling learned society, I am fortunate to have other organizations and initiatives as role models. Over the years I have learned so much from the Human Dignity and Humiliation Studies network, especially the leadership of co-leaders Evelin Lindner and Linda Hartling. I’ve also been inspired by the inclusive culture of the biennial Work, Stress and Health conference, co-sponsored by the American Psychological Association, National Institute for Occupational Safety and Health, and Society for Occupational Health Psychology. I’m further grateful for the biennial International Congress on Law and Mental Health sponsored by the International Academy of Law and Mental Health, which, among many other good things, allows therapeutic jurisprudence scholars and practitioners to gather and learn from each other. I hope that the TJ Society will draw from the best characteristics exhibited by these entities.

It’s too early to say whether the TJ Society will build into its culture the values that make for healthy, inclusive organizations, but I’m betting that it will happen. Embracing and practicing these values at the beginning is an important start. Yup, as we grow we’ll make some mistakes, juggle differences of opinion, and probably deal with conflicts here and there. But if the foundation is strong, we’ll do things in the right way much more often than not.

The 4-hour workday vs. no work at all: Utopian and dystopian visions of laboring

Could we be more creative and productive by working only four hours a day? If the work habits of folks like Charles Darwin are any indication, the answer may be a resounding “yes.”

In a feature article for The Week, Alex Soojung-Kim Pang, author of Rest: Why You Get More Done When You Work Less (2016), looks at the work habits of highly accomplished creative people through history and finds that they:

…all shared a passion for their work, a terrific ambition to succeed, and an almost superhuman capacity to focus. Yet when you look closely at their daily lives, they only spent a few hours a day doing what we would recognize as their most important work. The rest of the time, they were hiking mountains, taking naps, going on walks with friends, or just sitting and thinking.

As for Darwin specifically, he authored 19 books, including the paradigm-making Origin of Species. Once a workaholic, he settled on a daily schedule that looked something like this, as Pang writes:

  • “After his morning walk and breakfast, Charles Darwin was in his study by 8 a.m. and worked a steady hour and a half.”
  • “At 9:30 he would read the morning mail and write letters.”
  • “At 10:30, Darwin returned to more serious work, sometimes moving to his aviary or greenhouse to conduct experiments.”
  • “By noon, he would declare, ‘I’ve done a good day’s work,’ and set out on a long walk.”
  • “When he returned after an hour or more, Darwin had lunch and answered more letters.”
  • “At 3 p.m. he would retire for a nap; an hour later he would arise, take another walk, then return to his study until 5:30, when he would join his wife and family for dinner.”

So, if you want to know how to write 19 books and fundamentally change the way we think about human evolution, you might start by cutting back on the work hours! Alright, maybe it’s not that simple — I’m guessing that Darwin’s mind was hard at work even during his “down time.” In any event, Pang’s full article is a thought-provoking read and challenges the notion that a constant nose to the grindstone makes us more creative.

When technology eliminates jobs

The idea of the four-hour workday may be enormously appealing to those who enjoy flexibility in their work schedules and who are involved in creative endeavors that generate income based on the result rather than the time clocked in on a job. But what about the vast majority of workers whose livelihoods require being present on the job for x hours a day? What if their work literally disappears? Yuval Noah Harari writes for The Guardian:

Most jobs that exist today might disappear within decades. As artificial intelligence outperforms humans in more and more tasks, it will replace humans in more and more jobs.

 . . . The crucial problem isn’t creating new jobs. The crucial problem is creating new jobs that humans perform better than algorithms. Consequently, by 2050 a new class of people might emerge – the useless class. People who are not just unemployed, but unemployable.

If you want a prime example of how this is already occurring, consider corporate responses to fast-food workers who are advocating for a living wage: These workers are at risk of being replaced by robots. As Kate Taylor reports for Business Insider:

“It’s cheaper to buy a $35,000 robotic arm than it is to hire an employee who’s inefficient making $15 an hour bagging french fries,” former McDonald’s USA CEO Ed Rensi said in an interview on Tuesday on the Fox Business Network’s “Mornings with Maria.” “It’s nonsense and it’s very destructive and it’s inflationary and it’s going to cause a job loss across this country like you’re not going to believe.”

According to Rensi, rising labor costs are forcing chains to cut entry-level jobs and replace workers with machines. Currently, Wendy’s, McDonald’s, and Panera are rolling out kiosks across the US, in part because of the rising cost of labor.

Long hours by choice…or not

Here in America, we love to extol the virtues of the work ethic, and for better or worse, it shows. For example, Ben Steverman reported for Bloomberg last fall on a new study by economists Alexander Bick (Arizona State U), Bettina Bruggemann (McMaster U), and Nicola Fuchs-Schundeln (Goethe U) shows that Americans put in some of the longest work hours per week compared to their European peers:

A new study tries to measure precisely how much more Americans work than Europeans do overall. The answer: The average person in Europe works 19 percent less than the average person in the U.S. That’s about 258 fewer hours per year, or about an hour less each weekday. Another way to look at it: U.S. workers put in almost 25 percent more hours than Europeans.

This study adds to the continuous string of research studies documenting the long work hours put in by Americans, including a 1997 International Labour Organization report showing that “US workers put in the longest hours on the job in industrialized nations.”

Of course, many of those working long hours aren’t doing so by choice. As has been reported over and again in the news media, the overall state of the American economy and labor market is such that millions of workers have been compelled to take two or three lower-paying, part-time jobs in order to make ends meet.

I think we’re in quite a pickle here. Overwork — by choice or challenging circumstance — is sapping creativity, health, and overall well-being. Technology — a term that instantly causes some people to experience paroxysms of awe and wonder — threatens to make a lot of people unemployable. At the very top, a small number of people (think the McDonald’s ex-CEO in Taylor’s article) stand to grow increasingly wealthy from this dynamic.

Working while distracted (and wired)

I was less distracted when this was my PC (image of Commodore 64 computer courtesy of Wikipedia)

I was less distracted when this was my PC (Commodore 64 computer, courtesy of Wikipedia)

Raise your hand if the daily torrent of news coming out of Washington D.C. continues to serve as an unwanted distraction, perhaps intrusion, at work.

If you follow the news at all and have access to the Internet or a news media source during work time, my guess is that you’re raising your hand with me. In fact, I cannot recall another sustained period of ongoing news developments that has so commanded our attention. Dramatic, sometimes disorienting developments seem to occur on a daily basis, and the practically instantaneous nature about the way news is reported in the digital era has created news cycles within news cycles.

To be sure, the political news developments today are attention-grabbing. But let’s not forget the role of technology in making them so of-the-moment. Imagine, for example, how completely distracting major events of the Second World War would’ve been had modern communications technologies been available to cover and report them. (Picture embedded reporters covering, say, carrier launches of aircraft during the Battle of Midway!)

Another more bottom-line impact is organizational productivity. How is this ongoing drama affecting the aggregate outputs of workplaces in both qualitative and quantitative terms? I strongly suspect the answer is not a positive one.

%d bloggers like this: