Barista blues: On unions, coffeehouses, and memories of the end of the Great American Jobs Machine

Here’s a story from my neck of the woods (Greater Boston) that may have broader implications for the future of the labor market and the labor movement. In essence, it’s about what happened after baristas at a small independent chain of coffeehouses opted to unionize and then attempted to pressure the owners towards signing a first collective bargaining agreement.

Many readers are likely aware of the active, national campaign to unionize individual Starbucks locations in the U.S. In the Boston area, labor activists have been organizing not only local Starbucks stores, but also independent coffeehouses, which typically are staffed by younger, educated workers whose political views and financial needs are receptive to union appeals.

The Darwin’s story, briefly

Until recently, Darwin’s was an independent, family-owned chain of four coffeehouses in Cambridge, MA, in business for some 30 years. In 2021, baristas at all four locations voted to unionize. Subsequent labor negotiations proved to be contentious, and they apparently took their toll on the two co-owners. As reported by Diti Kohli for the Boston Globe (link here), in October 2022, owners Steven and Isabel Darwin:

…said that they will close their flagship cafe on Mt. Auburn Street by Nov. 22 due to “workload and personal health concerns.” The move inspired protests from unionized employees, who then picketed at Cambridge City Hall and the owners’ home. There, they demanded the owners guarantee employment to the workers displaced by the closure, raise wages to $24 per hour, and improve health care and the policy on paid time off.

In November, the Darwins decided that it was time to call it quits. They announced that they would be closing the remaining stores and retiring from the business. Co-owner Isabel Darwin told the Globe that “‘this protest march is what has resulted in the acceleration of our decision’ to step away and close the business. She noted the stores already offer a $14.25 [Massachusetts] minimum wage and other employee benefits like two free meals per shift and discounts on beer and wine.”

In December, Darwin’s closed all of its locations. And with that closing, several dozen jobs disappeared.

Living wages in Greater Boston

There are two “please walk in my shoes” perspectives that deserve our understanding, and both are important:

The first perspective recognizes the challenges facing a large cohort of young, educated folks with backgrounds outside of STEM fields, seeking viable employment in expensive areas to live, and often while carrying student loan debt. In the comments sections of Globe news articles on the Darwin’s situation, folks were quick to condemn and ridicule the union demands of $24/hour wages and beefed-up medical coverage and benefits. But when stacked against the cost of living in this area, $24/hour doesn’t go very far — not when average rents for a Boston studio apartment run between $2,000-2,200.

The second perspective recognizes the challenges facing small business owners in highly competitive retail environments, many of whom have sunk heart, soul, and personal savings into keeping their businesses afloat during the pandemic. While Starbucks CEO Howard Schultz earns significant compensation and probably won’t be found working on the store floor, the owners of indie shops are earning much less and may well be opening and closing their stores five days a week (if not more). The indie owners face tight profit margins in this business. And if they increase their prices too sharply, customers may vote with their feet — no small concern in this inflationary economy.

This raises a hard dilemma that I don’t pretend to know how to resolve, i.e., entry-level job categories that a generation or two ago were popular with younger high school and college students, now also being filled by folks who need that living wage, health insurance, and the like. They are working in retail settings originally built on a premise that most employees would be moving on to something more lucrative as skills, experience, and education grow.

Not the future of the labor movement

I believe that rebuilding the labor movement is an important part of the answer towards growing workers’ wages and benefits. It’s not by accident that the widening wealth gap in the U.S. has coincided with the decline in the percentage of workers who are unionized. In the case of Darwin’s, however, labor demands — including personalizing the dispute by protesting at the owners’ residence — may well have pushed the owners to decide it’s not worth the stress and hassle of continuing. This was not a corporate decision, it was a very personal one.

The result here is a small tragedy: Lots of folks understandably wanting better compensation and benefits suddenly out of jobs, and two long-time small business owners closing up shop because it likely broke their spirits to walk out their door and face angry protesters demanding compensation their business wasn’t wealthy enough to provide.

This scenario cannot be the future of the labor movement.

Would you like a union with that Happy Meal?

But maybe there’s another approach for organized labor that lifts more boats.

The specter of people working for low wages in the retail food and beverage industry is hardly a new one. In particular, if you opt for a fast food lunch at McDonald’s, Burger King, or similar spot, then you’re likely to be served by a non-union worker who started at something close to the minimum wage. Or maybe you prefer a regular iced coffee at Dunkin’ over the higher-priced brew at Starbucks. There, too, your server may well be earning around the minimum wage.

These jobs, too, once were the traditional province of younger people getting their starts in the job market. But here in Boston (and I presume other parts of the country), if you grab a burger or coffee at these establishments, you’ll often find folks of all ages behind the counter, and they appear to be very diverse in social class as well.

Indeed, what if some of the same folks who might be given to organizing unions at indie coffeehouses instead got jobs at national fast-food chain establishments and tried to do the same there? In terms of giving voice to those who would benefit over the long haul — including people whose present vocational options and income potential may be more limited — the long-term, positive impacts could be substantial.

Bearing witness to the decline of the Great American Jobs Machine

This is not the first time I’ve seen the retail sector become a backup source of jobs when more lucrative opportunities weren’t available.

In 1981, I graduated from Valparaiso University in Indiana with a bachelor’s degree and a political science major. My plan was to work for a year, live at home with my parents in northwest Indiana, and file my applications to law schools.

At the time, the nation was in a deep recession. Locally, the labor market was in especially bad shape, thanks largely to the sharp drop of available jobs in the steel mills. During the region’s 20th century boom, young men could graduate from high school and secure a unionized job in the steel mills, with wages and benefits sufficient to raise a family. By the early 1980s, those jobs were fast disappearing.

In my case, after several months of unsuccessful hunting for a full-time job befitting (in my mind) a college graduate, I contacted the local drug store chain I had worked for as a retail stock clerk during college summers and asked if they needed help. Fortunately they were opening a new store in the area, and they took me on. I would spend the next year working there, unloading trucks, stocking shelves, checking inventories, and assisting customers.

Among my memories of that year were how some of the women employees at the drug store, earning wages similar to mine, became primary family breadwinners after their husbands had lost their jobs in the steel mills. It was a big sign that the Great American Jobs Machine, which produced so many good paying jobs during the nation’s industrial heyday, was in a state of decline. And the jobs that replaced them tended to be low-paid retail positions in strip malls.

Looking ahead

Those low-paid retail positions have endured as a staple of the labor market, and all too many people rely on them to cover their living expenses and often to raise families. The extent to which labor unions can help to change that dynamic remains a question mark, but we know that before the industrial and manufacturing sectors became heavily unionized, low-paying jobs with scant benefits were the norm. If organized labor is to be a similar game changer for workers in the retail sector, it is likely to be at places like McDonald’s, Walmart, and Amazon, rather than at indie coffeehouses like Darwin’s.

***

Parts of this post were drawn from extended comments that I left on online news articles and a handful of past blog articles.

Labor Day 2022: There’s something happening here

On this Labor Day 2022, the world of work is certainly calling for our attention. Among other things, we’re seeing:

Add to that a nation in civic turmoil, a continuing pandemic, a climate marked this summer by record-hot temperatures, an ongoing war in Europe, among other things, and you’ve got, well, very interesting times.

This is not a redux of the Sixties — what’s going on is even more dire than the events and changes of that era — but as I thought about today’s blog post, Buffalo Springfield’s “Stop Children What’s That Sound” came to mind. The lyrics sure do fit our times:

There’s something happening here
But what it is ain’t exactly clear
There’s a man with a gun over there
Telling me I got to beware

I think it’s time we stop
Children, what’s that sound?
Everybody look, what’s going down?

There’s battle lines being drawn
Nobody’s right if everybody’s wrong
Young people speaking their minds
Getting so much resistance from behind

It’s time we stop
Hey, what’s that sound?
Everybody look, what’s going down?

What a field day for the heat (Ooh ooh ooh)
A thousand people in the street (Ooh ooh ooh)
Singing songs and they carrying signs (Ooh ooh ooh)
Mostly say, “Hooray for our side” (Ooh ooh ooh)

It’s time we stop
Hey, what’s that sound?
Everybody look, what’s going down?

Paranoia strikes deep
Into your life it will creep
It starts when you’re always afraid
Step out of line, the men come and take you away

We better stop
Hey, what’s that sound?
Everybody look, what’s going down?

You better stop
Hey, what’s that sound?
Everybody look, what’s going down?

You better stop
Now, what’s that sound?
Everybody look, what’s going down?

You better stop
Children, what’s that sound?
Everybody look, what’s going down?

The pandemic hasn’t curbed workplace bullying, but the Great Resignation might do so

Image courtesy Clipart Panda

As discussed on this blog last year, the pandemic did not put the breaks on workplace bullying, at least in the U.S. Rather, as verified in a scientific study by the Workplace Bullying Institute done with Zogby Analytics, much of the offending behavior simply went online, mainly via video conferencing platforms such as Zoom.

But perhaps the greatest shift in the labor market related to the pandemic — tagged broadly as the “Great Resignation” — is signaling to employers that it would be in their best interests to take bullying and related behaviors more seriously. 

You see, even the mainstream business media, such as Bloomberg and Forbes, are acknowledging that toxic work cultures are a major driver of the Great Resignation. And although references to toxic work environments do not necessarily equate with workplace bullying, you can bet that the latter makes up a lot of the former.

The pandemic has given many people opportunities to reflect upon their work experiences, and a good number have reckoned that they’ve been toiling under unpleasant conditions. Overall, a more plentiful labor market has offered workers greater flexibility in terms of changing jobs.

In addition, a resurgent labor movement — most strongly evidenced by a wave of successful union organizing campaigns at Starbucks locations across the country — is providing more workers with an opportunity to voice concerns about their conditions of employment, including bullying, harassment, and abuse. Bullying and related concerns can, in turn, be raised at the bargaining table. (Some unions, such as SEIU/NAGE here in Massachusetts, have become major allies in standing against workplace bullying.)

Generational dynamics are playing a role. There’s evidence that younger workers, in particular, appear to be valuing respectful working conditions over trendy perks. Many are entering the workforce after learning about bullying and exclusion during their years of schooling.

It’s too early to tell how many employers will take hard looks at their workplace cultures in the midst of this evolving labor market. After all, if there’s one word that characterizes our current climate of employee relations and the wider frame of the economy, uncertainty is it. In fact, if the economy goes into recession, then workers may suddenly find themselves with much less bargaining power over job offers and working conditions.

Nonetheless, smart employers will proactively address bullying and other abusive workplace behaviors as part of an intelligent program of employee relations aimed at bolstering productivity and worker well-being. The resources for doing so are readily available. The Workplace Bullying Institute, for example, offers a “Healthy Workplace System” with various education and training components. For starters, it can be as simple as applying lessons from The Bully-Free Workplace (2011), by Drs. Gary and Ruth Namie.

Opportunities to build healthier workplace cultures abound. Reducing and responding to workplace bullying can be chief among them.

What will America’s world of work look like as we emerge from the pandemic?

Second shot came 3 weeks later!

What will America’s world of work look like as we emerge from the pandemic? Now that vaccination numbers are up, new infections and COVID-19 fatalities are down, and businesses and cultural institutions are re-opening, it’s time to generate discussions about the future of work, workers, and workplaces during the months and years to come. 

Bullying and harassment

First, bullying, mobbing, and harassment at work — key topics for this blog — won’t be going away any time soon. As I reported last month, the Workplace Bullying Institute’s 2021 national scientific survey revealed that, during the pandemic, a lot of bullying behaviors simply migrated to online platforms such as Zoom. Furthermore, individuals of Asian descent have been targeted for racial harassment due to the apparent origins of the coronavirus in China. Also, retail workers across the country have been verbally abused and physically assaulted by out-of-control customers who disagreed with mask and public safety requirements. In short, while this pandemic has brought out the best in some people, it also has brought out the worst in others.

The face-to-face workplace

Second, we’re going to see a somewhat clunky and varied transition back to working in face-to-face office settings again. Some workers can’t wait to get back to the office, while others have found themselves working effectively — and more contentedly — at home. Employers have experienced differing productivity levels with people working remotely, and some have been re-evaluating their need for large office spaces. We may see greater reliance on hybrid approaches that mix-and-match working from home and coming into the office when necessary.

Restaurant recoveries?

Third, many retailers, especially those in the restaurant and food service industry, are going to be in recovery mode. For example, will the pre-pandemic fondness that many Americans have for eating at restaurants return as vaccinations and improved ventilation systems make indoor dining safe possibilities? Fingers crossed that these industries will make robust comebacks!

Frontline workers

Fourth, millions of essential frontline workers have been putting themselves in harm’s way to stock shelves, operate cash registers, produce and deliver goods and packages, and perform countless other tasks to help keep our society going during this time. Will a grateful nation reward them with higher pay, better benefits, and stronger job security? It’s anyone’s guess as to whether that will occur.

Women bear the brunt

Fifth, the labor market impacts of this pandemic have been very gendered, with more women than men bearing the brunt of caregiving at home for children and the ill. While it may be premature to assess how this will effect current generations of women workers in the long term, the short-term impact has been palpable and threatens to endure.

Health care workers

Sixth, health care workers across the country who have been treating COVID-19 patients face trauma, exhaustion, and burnout from working long hours under the most difficult circumstances. They have been in the trenches of this war against the virus, and many have paid a price in terms of their physical and emotional health. We owe them a debt of gratitude, which includes providing all necessary measures to support them as they recover from this ordeal.

Ch-ch-changes

Seventh, we may witness a stream of career transitions, job changes, and early retirements, the cumulative results of individual and family contemplations about their lives during this long period of semi-quarantine. As I wrote in my personal blog over the weekend:

The pandemic appears to have prompted a lot of self-reflection among middle-aged folks during the past year or so, and the results of these inner dialogues are starting to emerge. More and more we’re hearing about career and job shifts, accelerated retirement timelines, moves to places near and far, changes in personal relationships, new hobbies and avocations, and more active pursuits of “bucket list” plans.

This stuff is popping up in everyday conversations, Facebook postings, and news features about life transitions in the shadow of COVID-19. I don’t know if it’s a temporary blip on the screen or the beginning of some major social ground shifting, but for now the phenomenon is real.

Haves and have-nots

Finally, the pandemic has exacerbated the divide between the haves and have-nots. Those who could work remotely and safely, watch their retirement accounts grow amidst a strong stock market, and take advantage of generous, employer-provided health care plans are coming out of this pandemic in pretty good shape. Those who lost their jobs, tapped into meager savings, and have struggled to obtain needed health care have found themselves increasingly reliant on special safety net measures enacted by the federal government. This is among the reasons why I hope that the Biden Administration’s proposals to create millions of jobs with good wages and benefits to help repair our nation’s crumbling infrastructure and build a healthy green economy are enacted. 

These points raise but a few of the compelling matters related to the post-pandemic future of work in America. In all, they highlight persistent challenges of opportunity, equality, and worker dignity that existed before this virus transformed our lives. Accordingly, I hope that we, as a society, will take the high road in prioritizing the needs of those who have struggled the most during one of the most challenging times in our history.

America’s pandemic economy: Little news and big news alike, it’s pretty sad right now

Just last week, I was thinking about how nice it will be to once again grab a late lunch and spend part of the afternoon working at the Pret A Manger cafe in Boston’s Downtown Crossing. For a downtown, high-volume chain eatery, it had a homey and comfortable feel to it. Once the business lunch hour crowd had dissipated, I was usually able to find a table to enjoy my food and get some work done, with laptop or tablet at hand.

My typical lunch fare was one of Pret’s egg salad sandwiches and a cup of lentil soup, with a coffee or an iced tea for a little mid-day boost. If I was there for a snack only, I’d often opt for one of their chocolate chunk cookies, truly one of the best I’ve ever had. Only minutes from my university office, it was a pleasant place to be productive, and the staff was always friendly and efficient. During recent years, I spent many hours there.

But earlier this week, the company announced that it is closing all of its Boston locations. As reported by Erin Kuschner for Boston.com (link here):

London-based café chain Pret A Manger has closed all of its Boston locations as it announced plans to restructure its business model as a result of COVID-19.

In a statement shared with Boston.com on Wednesday, the company revealed that U.S. sales were down by 87 percent year-over-year due to the pandemic, and that it had made the decision to close 17 outposts across Boston and Chicago….

When it comes to the state of the American economy, it’s all pretty much the same, on smaller or larger scales. The impact of the pandemic on the national economy has been terrible. As Scott Horsley reports for National Public Radio (link here):

The coronavirus pandemic triggered the sharpest economic contraction in modern American history, the Commerce Department reported Thursday.

Gross domestic product — the broadest measure of economic activity — shrank at an annual rate of 32.9% in the second quarter as restaurants and retailers closed their doors in a desperate effort to slow the spread of the virus, which has killed more than 150,000 people in the U.S.

The economic shock in April, May and June was more than three times as sharp as the previous record — 10% in 1958 — and nearly four times the worst quarter during the Great Recession.

The numbers are horrific, but the individual stories behind them are even worse. They’re about jobs disappearing, businesses closed, and everyday pleasantries gone. The heartache is significant. The damage done in roughly five months is breathtaking. And here in the U.S., we’re not through it yet. We’ve got our work cut out for us.

 

Coronavirus didn’t create the holes and divisions in the U.S. economy, but it surely has widened them

The U.S. Department of Labor’s monthly jobs report for April provides a jarring look at the effects of the coronavirus pandemic on the state of employment. The Washington Post‘s Tracy Jan summarizes (link here):

As the unemployment rate soared in April to its highest levels since the Great Depression, with 14.7 percent of workers without jobs, the coronavirus shutdown fell unequally on Americans according to age, gender, educational attainment as well as race.

Women became unemployed at higher rates than men. Hispanics and blacks were hit harder than whites and Asians. Those without high school diplomas fared the worst. As did teenagers, of whom nearly a third are now out of work.

Jan’s full story takes a deeper look at the labor market implications from these numbers. Suffice it to say that while the pandemic is now affecting people in virtually all demographic groupings except for the super wealthy, it is delivering especially painful blows on those who had already fallen behind.

***

Back in early-to-mid March (which now seems like another era ago), I anticipated a severe, coronavirus-induced recession (here) and the need for a significant economic bail-out of Main Street and its residents (here). I based my assessments on (1) the low cash reserves of most small and medium-sized businesses and non-profits; and (2) the millions of people who are living paycheck-to-paycheck.

However, if anything, I underestimated how rapidly these economic realities would manifest themselves. Recently I recalled the results of a Federal Reserve survey covering personal finances of Americans. As Soo Youn reported for ABC News last year (link here):

Almost 40% of American adults wouldn’t be able to cover a $400 emergency with cash, savings or a credit-card charge that they could quickly pay off, a Federal Reserve survey finds.

About 27% of those surveyed would need to borrow the money or sell something to come up with the $400 and an additional 12% would not be able to cover it at all, according to the Federal Reserve’s 2018 report on the economic well-being of U.S. households released on Thursday.

These survey findings basically tell us most of what we need to know about our financial readiness for a crisis.

***

As I wrote in early March, “(a)t least since the early 1980s, our economy has become one of (1) flattening wages; (2) widening wealth gaps; and (3) reduced and eliminated employee benefits, especially retirement plans.”

This was America’s shaky foundation as the pandemic appeared.

Thus, the already gaping holes and divisions in the U.S. economy and its social safety net simply awaited another seismic event to widen them. For now, at least, the pandemic has given us what appears to be a terrible choice: Re-open the economy while infection rates are steady or even increasing vs. remain in a quarantine state in order to squelch the spread of the virus.

A more equitable economic structure, stronger safety net protections, and/or more effective early public health responses would’ve made these choices less dire, but such is the cost of repeatedly bad policies, practices, and leadership. I hope that we learn these lessons for next time.

MTW Newsstand: October 2019

Every month, the “MTW Newsstand” brings you a curated selection of articles relevant to work, workers, and workplaces. Whenever possible, the materials are freely accessible. Here are this month’s offerings:

Eric Kuelker, “How Psychological Injuries Cause Physical Illness — And How Therapy Can Heal It,” Mad in America (2019) (link here) — “You and your loved ones now have a new future. Whether the psychological injury was early in your life or recent, whether your boss bullied you, or your business partner stole from you, whatever the nature of your emotional wound, a healthy new future is possible. Torn DNA can be woven together again, blood pressure can drop, gray matter in the brain can grow, and you can greatly reduce the risk of 7 of the 10 leading causes of early death.”

Michelle R. Smith, “Why many employees feel devalued even in booming job market,” AP News (2019) (link here) — “Economic research, government data and interviews with workers sketch a picture of lagging wages, eroding benefits and demands for employees to do more without more pay. The loyalty and security that many say they once felt from their employers have diminished, and with it some measure of their satisfaction.”

A. Pawlowski, “Why older women will rule the world: The future is female, MIT expert says,” NBC News (2019) (link here) — “Older women can sometimes feel like they’re invisible to workplaces and businesses, but they’re actually the trailblazers others should be watching, says Joseph F. Coughlin, director of the AgeLab at the Massachusetts Institute of Technology and author of the new book, “The Longevity Economy: Unlocking the World’s Fastest-Growing, Most Misunderstood Market.” As people get older, the future is female, he argues, with women better prepared for life after middle age than their male peers.”

Karen Weese, “America’s fastest growing jobs don’t pay a living wage,” The Week (2019) (link here) — Over the next 10 years, the occupations with the most job growth in America will not be the techy jobs that most of us think of as the jobs of the future, like, say, solar-panel technicians or software engineers. Instead, they’ll be the jobs held by the women in Hyde-Miller’s community center neighborhood: home health aide and personal care aide. More than one million new aides will be needed over the next decade, in addition to the 3.2 million already in the field, the Bureau of Labor Statistics reported Wednesday. What’s more, six of the 10 occupations providing the most new jobs over the next decade will pay less than $27,000 a year. That’s more than 15 million people, working hard at jobs that simply don’t pay the bills.”

Sherri Gordon, “6 Reasons Why People Are Bullied at Work,” verywellmind (2019) (link here) — “If you have experienced workplace bullying, you may be asking yourself “why me?” And you are not alone: workplace bullying impacts 54 million Americans every year. Here are some common reasons why people are targeted by workplace bullies.”

Bill Chappell, “U.S. Income Inequality Worsens, Widening To A New Gap,” NPR (2019) (link here) — “The gap between the richest and the poorest U.S. households is now the largest it’s been in the past 50 years — despite the median U.S. income hitting a new record in 2018, according to new data from the U.S. Census Bureau. . . . While many states didn’t see a change in income inequality last year, the income gap grew wider in nine states: Alabama, Arkansas, California, Kansas, Nebraska, New Hampshire, New Mexico, Texas and Virginia.”

Work, Stress and Health 2017 (Hello from Minneapolis!)

The biennial Work, Stress and Health conference, co-sponsored by the American Psychological Association (APA), National Institute for Occupational Safety and Health (NIOSH), and Society for Occupational Health Psychology (SOHP) is a continuing education highlight for me and an opportunity to share some of my work with colleagues from around the world. It also serves as ongoing proof that a large conference can be enjoyable and friendly, thanks to the great people organizing it and the wonderful folks it attracts.

The 2017 conference began today in Minneapolis with an afternoon opening session, and here are some of the highlights:

  • An opening panel on temporary jobs and the gig economy featured two excellent presentations: David Desario, founder of the Alliance for the Temporary Workforce discussed the elevated workplace health & safety risks faced by temp workers. He’ll be screening “A Day’s Work,” his documentary film about these (sometimes deadly) hazards, at the conference on Thursday afternoon. Journalist Sarah Kessler (Quartz), author of a forthcoming book about the gig economy, sketched out the nature of this small but growing sector, summing up the gig worker’s plight as “risk without the potential rewards of entrepreneurship.”
  • Among the award recipients was Dr. Larissa Barber (Northern Illinois U.), whose cutting-edge research and commentary on work-life issues has been discussed previously on this blog (e.g., here and here). Lacie, as she is known to her friends, was recognized for her early career accomplishments, a richly deserved honor. Dr. Julian Barling (Queen’s U., Canada), one of the earliest researchers on workplace mistreatment (among his many research topics), received an equally well-deserved lifetime achievement award.

I’ll be part of two panels at this year’s conference: One is on “Trauma-Informed Best Practices for Responding to Workplace Bullying and Mobbing,” a panel I organized with Drs. Maureen Duffy and Gary Namie. I included my panel paper in my last post. A second is on “Non-Standard Work Arrangements: A Discussion of Taxonomy and Research Priorities,” building on themes raised in the opening program on temp jobs and the gig economy. I was invited by NIOSH to discuss some of the legal aspects of this topic, including the oft-discussed distinctions between employee and independent contractor status.

The 4-hour workday vs. no work at all: Utopian and dystopian visions of laboring

Could we be more creative and productive by working only four hours a day? If the work habits of folks like Charles Darwin are any indication, the answer may be a resounding “yes.”

In a feature article for The Week, Alex Soojung-Kim Pang, author of Rest: Why You Get More Done When You Work Less (2016), looks at the work habits of highly accomplished creative people through history and finds that they:

…all shared a passion for their work, a terrific ambition to succeed, and an almost superhuman capacity to focus. Yet when you look closely at their daily lives, they only spent a few hours a day doing what we would recognize as their most important work. The rest of the time, they were hiking mountains, taking naps, going on walks with friends, or just sitting and thinking.

As for Darwin specifically, he authored 19 books, including the paradigm-making Origin of Species. Once a workaholic, he settled on a daily schedule that looked something like this, as Pang writes:

  • “After his morning walk and breakfast, Charles Darwin was in his study by 8 a.m. and worked a steady hour and a half.”
  • “At 9:30 he would read the morning mail and write letters.”
  • “At 10:30, Darwin returned to more serious work, sometimes moving to his aviary or greenhouse to conduct experiments.”
  • “By noon, he would declare, ‘I’ve done a good day’s work,’ and set out on a long walk.”
  • “When he returned after an hour or more, Darwin had lunch and answered more letters.”
  • “At 3 p.m. he would retire for a nap; an hour later he would arise, take another walk, then return to his study until 5:30, when he would join his wife and family for dinner.”

So, if you want to know how to write 19 books and fundamentally change the way we think about human evolution, you might start by cutting back on the work hours! Alright, maybe it’s not that simple — I’m guessing that Darwin’s mind was hard at work even during his “down time.” In any event, Pang’s full article is a thought-provoking read and challenges the notion that a constant nose to the grindstone makes us more creative.

When technology eliminates jobs

The idea of the four-hour workday may be enormously appealing to those who enjoy flexibility in their work schedules and who are involved in creative endeavors that generate income based on the result rather than the time clocked in on a job. But what about the vast majority of workers whose livelihoods require being present on the job for x hours a day? What if their work literally disappears? Yuval Noah Harari writes for The Guardian:

Most jobs that exist today might disappear within decades. As artificial intelligence outperforms humans in more and more tasks, it will replace humans in more and more jobs.

 . . . The crucial problem isn’t creating new jobs. The crucial problem is creating new jobs that humans perform better than algorithms. Consequently, by 2050 a new class of people might emerge – the useless class. People who are not just unemployed, but unemployable.

If you want a prime example of how this is already occurring, consider corporate responses to fast-food workers who are advocating for a living wage: These workers are at risk of being replaced by robots. As Kate Taylor reports for Business Insider:

“It’s cheaper to buy a $35,000 robotic arm than it is to hire an employee who’s inefficient making $15 an hour bagging french fries,” former McDonald’s USA CEO Ed Rensi said in an interview on Tuesday on the Fox Business Network’s “Mornings with Maria.” “It’s nonsense and it’s very destructive and it’s inflationary and it’s going to cause a job loss across this country like you’re not going to believe.”

According to Rensi, rising labor costs are forcing chains to cut entry-level jobs and replace workers with machines. Currently, Wendy’s, McDonald’s, and Panera are rolling out kiosks across the US, in part because of the rising cost of labor.

Long hours by choice…or not

Here in America, we love to extol the virtues of the work ethic, and for better or worse, it shows. For example, Ben Steverman reported for Bloomberg last fall on a new study by economists Alexander Bick (Arizona State U), Bettina Bruggemann (McMaster U), and Nicola Fuchs-Schundeln (Goethe U) shows that Americans put in some of the longest work hours per week compared to their European peers:

A new study tries to measure precisely how much more Americans work than Europeans do overall. The answer: The average person in Europe works 19 percent less than the average person in the U.S. That’s about 258 fewer hours per year, or about an hour less each weekday. Another way to look at it: U.S. workers put in almost 25 percent more hours than Europeans.

This study adds to the continuous string of research studies documenting the long work hours put in by Americans, including a 1997 International Labour Organization report showing that “US workers put in the longest hours on the job in industrialized nations.”

Of course, many of those working long hours aren’t doing so by choice. As has been reported over and again in the news media, the overall state of the American economy and labor market is such that millions of workers have been compelled to take two or three lower-paying, part-time jobs in order to make ends meet.

I think we’re in quite a pickle here. Overwork — by choice or challenging circumstance — is sapping creativity, health, and overall well-being. Technology — a term that instantly causes some people to experience paroxysms of awe and wonder — threatens to make a lot of people unemployable. At the very top, a small number of people (think the McDonald’s ex-CEO in Taylor’s article) stand to grow increasingly wealthy from this dynamic.

Unpaid internships and the intern economy: Latest work

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A look at unpaid internships and the intern economy

As steady readers here are aware, for many years I’ve been engaged in scholarship, public education, and advocacy concerning the oft-exploitative practice of unpaid internships. I’d like to provide a quick update on my latest activities in this realm.

I just posted to my Social Science Research Network (SSRN) page a short law review essay, “‘Mass Exploitation Hidden in Plain Sight’: Unpaid Internships and the Culture of Uncompensated Work,” a followup to an excellent symposium on employment law issues hosted by the Idaho Law Review last year. For those who would like a more compact scholarly summary of recent major legal and policy developments concerning the employment rights of interns and the larger implications of the burgeoning “intern economy,” this piece will provide it. You may freely download it from my SSRN page.

Brief filed by attorneys at Lieff Cabraser

Brief filed by attorneys at Lieff Cabraser

Wang v. Hearst Corporation is one of the most prominent legal challenges to unpaid internships, and the case is currently pending before the U.S. Court of Appeals for the Second Circuit. Recently I agreed to be a party to a “Friend of the Court” brief supporting the legal position of the unpaid interns, organized by the National Employment Law Project and authored by Rachel Geman and Michael Decker, attorneys at the law firm of Lieff Cabrasser in New York City. Rachel and Michael did a wonderful job on the brief, seamlessly incorporating suggested additions from parties into their already superb draft. (You may go to this link for a pdf of the brief.)

Enjoying post-filming dinner with Nathalie Berger and Leo David Hyde

Enjoying a post-filming dinner with Nathalie Berger and Leo David Hyde

Yesterday I had the pleasure of being interviewed for a documentary project on unpaid internships being produced by Nathalie Berger and Leo David Hyde of Switzerland. During a whirlwind North American trip, Nathalie and Leo are conducting interviews with activists, writers, policy analysts, and scholars on the social, economic, and legal aspects of unpaid internships. Their documentary will paint a picture of the intern economy on a global scale. I was so impressed with their knowledge and depth of understanding of this topic, and I’m very excited to watch this project unfold.

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