LOL: “We have ZERO TOLERANCE….”

 

(image courtesy of ya-webdesign.com)

We see it over and again: An organization is accused of egregious instances of sexual harassment, racial discrimination, bullying at work, or similar mistreatment. The allegations are reported in the media, accompanied by the standard organizational response:

We have zero tolerance for this kind of behavior.

Zero tolerance. Got it. You guys are right on it.

At times, I’ll read a “zero tolerance” response in a news item and know that the organization in question practices anything but that.

Oh, these places might have zero tolerance splashed all over their employee handbooks, but in reality they don’t take it very seriously. Until they’re caught, of course.

I’m not an empirical researcher, but I’ll hypothesize that the zero-tolerance-on-paper organizations are frequently the same ones who invoke the rhetorical (not legal) “bad apple” defense when wrongful behaviors arise, i.e., we regret that a bad apple might have behaved in such a manner. As I wrote in 2017:

But all too often, when I hear or read of an organizational leader or spokesperson invoking bad apple-speak, I feel like I’m being conned. Bad behaviors are typically enabled, endorsed, and/or empowered by bad organizations. Often it’s clear that the situation suggests a pattern and practice of abuse or wrongdoing. Even in situations where the key abusers are few, many other organizational actors looked the other way or tacitly enabled the mistreatment. And sometimes it’s simply a lie, a cover-up for a whole harvest of bad apples. 

Building and maintaining an organization that embraces human dignity is not easy. It takes good leadership and values that are practiced, rather than simply preached. By contrast, although zero tolerance may be an impressive-sounding phrase, all too often it is invoked in situations suggesting that the hard work of creating a healthy, fair-minded, and inclusive organization remains to be done.

Prominent non-profit head ousted after bullying and discrimination complaints surface

The CEO of New York Planned Parenthood has been terminated by the organization’s board of directors, in the wake of numerous employee allegations of bullying and discrimination, publicly posted on a site titled “Save Planned Parenthood of Greater New York.” Reporting for the New York Times (link here), Sharon Otterman summarized these complaints:

Facing mounting complaints about abusive behavior and unfair treatment of black staff members, the chief executive of Planned Parenthood of Greater New York, Laura McQuade, has been ousted from her job.

…The move came after hundreds of former and current employees signed a series of public letters over the past week faulting Ms. McQuade for what they said was an autocratic, abusive leadership style ill-suited to any organization, let alone one known for its progressive credentials.

The letters accused Ms. McQuade of berating and humiliating employees; presiding over a system that paid black staff members unequally and kept them from advancing in their careers; and supporting layoffs and furloughs for nearly a third of the organization’s employees amid the Covid-19 crisis without cutting her own pay or that of other top officials.

Overt, bullying behaviors seemed to be at the heart of McQuade’s way of interacting with staff. According to Otterman:

The open letters, signed by at least 350 current and former employees, included a litany of concerns. Topping the list were complaints about the harsh way that Ms. McQuade interacted with employees.

“Dozens of staff members have witnessed McQuade yell, berate, slam her fists, verbally abuse, humiliate, and bully employees, often brutally shaming staff members in internal meetings in front of their colleagues,” one letter stated.

“People could hear her down the hallway screaming and berating people,” said a current New York staff member, who, like nearly all of those who signed the letters, did so using initials and spoke anonymously for fear of retaliation.

McQuade denied behaving in this manner, but she declined to elaborate to the Times.

Once more, with feeling

OK folks, we’ve been here before: (1) another story about severe workplace bullying in the non-profit sector; and (2) the latest account of bullying allegations overlapping with discrimination claims.

First, as for bullying in non-profits, it is common, and it can be brutal. To learn more, take a look at these earlier posts:

  • “Toxic work environments in the social justice, non-profit sector” (2019) (click here)
  • “Workplace bullying in the non-profit sector” (rev. 2016) (click here)
  • “Myths and realities about working in the non-profit sector” (2014) (click here)

Second, as for the mix of bullying and discrimination (including sexual harassment) allegations, this is a frequent pairing. After all, it makes sense that bad organizations play host to multiple forms of employee mistreatment. To learn more, please look at these earlier pieces:

  • “When diversity issues emerge, bullying often lurks underneath” (2018) (click here)
  • “When a prominent employee is fired for creating an “abusive work environment”” (2018) (click here)
  • “Types of workplace bullying and potential legal protections in the U.S.” (2017) (click here)

What is unusual is that some 350 current and former Planned Parenthood employees joined voices in sharing stories about their work experiences. At least when it comes to bullying and abuse at large organizations, perhaps this serves as an example of how to bring concerns to public light.

Developing our 2020 vision

In an opinion piece for the Boston Globe last week (link here), veteran journalist and editor David Shribman speculated on how the momentous events of this year will shape, in one form or another, the rest of our lives. Here’s a good snippet:

It is only June, and so far the crises of the age — along with the diminution of the country’s international profile, the coarsening of the civic debate, the looming bitter election — comprise a page the country has not yet turned. But it’s clear that the year 2020 is a turning point — in public health, in public debate, in public affairs.

“This will be a year that lives eternally in the history books,’’ Rice University historian Douglas Brinkley said in an interview. “The country has a clear election decision, we have to decide whether we will be a global leader or revert to bedrock nationalism, and all the while a pandemic rages and the cities burn. Not since 1968 have things been so decision-fraught. We are going to have to decide what kind of people we are going to be. One way or the other, this year will be remembered as a turning point.”

History is full of turning points, moments when the patterns of human affairs are upended, when great disruptions course through the culture, when tranquility is shattered, assumptions are blown apart, whole ways of thinking and behaving are transformed.

As you can see, Shribman quotes Douglas Brinkley, a prominent American historian who is not one to overuse phrases such as “a year that lives eternally in the history books” and “(w)e are going to have to decide what kind of people we are going to be.”

With what feels like lightning speed, we now find ourselves in a truly momentous time. No wonder so many feel overwhelmed and powerless as individuals.

But let’s look at this differently. During the past few weeks, I’ve been doing a lot of reading, thinking, and talking with folks (via Zoom, FaceTime, and email) about our current state of affairs. I don’t have any great epiphanies as to grand fixes, but I now understand that this pain and tumult provide opportunities to make important changes in our society.

So I find myself asking over and again, how can we, individually and collectively, create our respective visions for making a positive difference in the world?

Speaking personally, I remain devoted to the work that has been motivating me for many years. As I suggested a month ago, workplace bullying, mobbing, and abuse aren’t about to go away because of our experiences of the past few months. So many other labor and employment issues merit our attention as well. As we haltingly return to our physical workspaces, the quest for dignity at work continues.

Of course, there’s much more to address: Global climate change is real, despite the efforts of those who try to deny or obscure the overwhelming weight of scientific evidence. The coronavirus pandemic is teaching us about the vulnerability of our public health systems and economic safety nets. And especially here in America, the current protests prompted by the police killing of George Floyd remind us of the continuing presence of racial injustice and systemic abuse. To name a few.

OK, so individually we cannot do it all, but we can be allies and supporters. And we can help connect these causes together, as part of a working agenda toward a better world.

***

Which brings me to folks roughly around my age (late Boomers, early Gen Xers), especially, who are faced with the question of how we will use our remaining productive years. To this consideration I’d like to reintroduce two frames that I’ve discussed before on this blog, legacy work and body of work:

Legacy work

By “legacy work” I mean our core contributions and accomplishments, the stuff we’d like to be remembered for in the longer run and by people we care about. In the realm of vocation, it may involve creative or intellectual work, achievement in business, service to others, building something, activism and social change work, or some type of innovation or invention.

Body of work

Pamela Slim, author of Body of Work: Finding the Thread That Ties Your Story Together (2013), defines her operative term this way:

Your body of work is everything you create, contribute, affect, and impact. For individuals, it is the personal legacy you leave at the end of your life, including all the tangible and intangible things you have created.

Most of us won’t appear in the history books, and so perhaps our stories will go with us, at least beyond our immediate circles of family and friends. However, if we have some ability to define our personal legacy and our body of work, then perhaps we owe ourselves and others some consideration of how we can make the world a better place, given the challenging opportunities before us.

Dear reader, I won’t try to prescribe that path for you, but I hope these thoughts will help to prompt your way. After all, we sometimes have more power than we think we have. There’s no better time to utilize it than now.

Sorry, white supremacists, but I’ll keep wearing my Hawaiian shirts

The summer after earning tenure at Suffolk University Law School, I flew to Maui for a reunion of cousins. In addition to coming home with lifelong memories of a wonderful gathering, I returned with a suitcase full of new Hawaiian shirts.

I now call that cache my original “tenure wear” collection, because I began wearing those shirts to teach class. After seeing lawyers on Maui conducting their everyday business in bright Hawaiian hues, I decided that it was time to add some color to our classrooms.

Twenty years later, the Hawaiian shirt remains my standard classroom attire.

So imagine my dismay, then, over how certain white supremacists are appropriating the Hawaiian shirt as a symbol of their cause. (For more details, see Samantha Sutton’s In Style piece, here). In news coverage of their various protests, a lot of these guys are now appearing in the latest aloha fashions, along with their guns and ammo. 

The twist is that Hawaiian shirts stand for something much more inclusive and open. They originate from an island state known for its diversity and beauty. When you think “Hawaiian shirts,” you imagine beaches and palm trees, delicious food and drink, trade winds and sunshine, and warm, friendly people.

Okay, I agree if you’re saying that, given the challenges of fighting a global pandemic and systemic abuse, we shouldn’t get too caught up in the fashion choices of someone who is waving around an AR-15 because he can’t dine-in at Wendy’s. However, social context matters, and the Hawaiian shirt is only the latest symbol or tradition to be snatched by extremists, along with stuff like the flag and the concept of patriotism.

I take exception to these cultural hijackings in part because of my own story. During the Second World War, my paternal grandfather was removed from his home in Hawaii and kept for years in American internment camps, solely because of his Japanese ancestry. Members of my family served in the U.S. Army during the war, while at the same time their loved ones remained imprisoned in those camps.

Two generations later, I became only the second person of color to earn tenure at a law school that has sent countless graduates into important positions of public service. I’d say that’s progress, if haltingly so, and I am grateful for it.

As we witness daily, America still faces hard challenges with diversity and inclusion. During these trying times, the appearance of white supremacists sporting attire that actually mocks their worldview saddens me. So I’ll keep wearing my Hawaiian shirts, thank you, minus (of course) the cartridge belts and tactical vests.

A sorrowful and profoundly disturbing week in America

(screenshot from CNN.com)

Here in the U.S., the past week has been one of the most sorrowful in our modern history. As we continue to grapple with the coronavirus pandemic, many of us are reeling from the killing of George Floyd, an African American man suspected of the minor offense of passing a counterfeit bill, by police officers in Minneapolis, Minnesota. This latest instance of deadly brutality directed at Black people by white police officers has become international news, so I need not go into detail about it. (Go here if you need a summary).

The police killing of Mr. Floyd quickly went viral because it was recorded on cellphone cameras. The images of (now fired) police officer Derek Chauvin with his knee (and full body weight) on Floyd’s neck for some 9 minutes as he gasped for air have become etched in our consciousness. Around the nation and now the world, protests are ensuing. Most are peaceful, but some have become violent, accompanied by looting.

Sadly, we are bereft of the national leadership we need to help us cope with this tragedy and address the underlying systemic problems. Mainly via angry, ranting tweets and a stunning public appearance yesterday that smacked of authoritarianism and carried echoes of imposing martial law, the responses by president Donald Trump have largely fanned the flames of division and done little, if anything, to heal the anguish and unrest.

***

Of course, these abusive behaviors and wrongheaded responses are variations on a basic theme that many know all too well.

Police brutality is an abuse of state-sanctioned power, pure and simple. In the U.S., it is directed disproportionately toward Black people. As explained neatly by the Encyclopedia Brittanica:

Notwithstanding the variety among groups that have been subjected to police brutality in the United States, the great majority of victims have been African American. In the estimation of most experts, a key factor explaining the predominance of African Americans among victims of police brutality is antiblack racism among members of mostly white police departments. Similar prejudices are thought to have played a role in police brutality committed against other historically oppressed or marginalized groups.

As for the killing of George Floyd, the only participant in custody at this writing — Derek Chauvin (currently charged with 3rd degree murder and manslaughter) — had 18 prior complaints filed against him, with only two of them resulting in mild reprimands. This record suggests a dynamic that we see in workplace bullying and sexual harassment situations all too often, namely, one of continually sweeping reports under the rug. Thus, it is fair to question the roles of the police department, police union, prosecuting attorneys, and fellow officers in allowing this man to stay on the force until he finally crossed a line and committed an alleged homicide.

As for Donald Trump, in addition to building a long record of antipathy toward African Americans specifically and people of color generally, he consistently demonstrates a malignant, casual cruelty suggestive of a significant personality disorder. As badly as we need a national leader to help us respond to all this, it’s probably folly to hope for what he is fully incapable of providing. Indeed, I have shared my observations about him before (e.g., here, here, and here), and they continue to deepen with frightening clarity.

***

I confess that all of this weighs heavily on me in part because of the work I do. As long-time readers know, bullying and abuse of power have been focal points of my scholarly, public education, and advocacy work for over two decades. And although my emphasis has been on workplace behaviors, this work has yielded greater understanding of like forms of mistreatment and abuse in other settings. As such, events of the past week are pushing buttons.

I further admit that the logical and emotional sides of my brain are in full-on competition with each other right now, in ways that make it harder to stay on task and become a more effective part of needed solutions. I do know that we must step back, assess, and ask how we recover from this. Surely we’ve got our work cut out for us. If we cannot emerge from 2020 with the promise of a very different America, then I fear that we may never recover.

Coronavirus: What can we expect in terms of workplace bullying, incivility, and conflict as we reopen our physical workspaces?

(image courtesy of clipart.email)

With various plans, policies, and discussions addressing the critical question of how we reopen our economic and civic society in the face of the coronavirus pandemic, faithful readers of this blog may be especially interested in how these measures will affect interpersonal behaviors as people start returning to their physical workspaces.

I hope that our better natures will prevail. Perhaps the fears and ravages of a deadly virus affecting our health and lives, the economy, the state of employment, and the viability of our various civic, cultural, and educational institutions are humbling us and causing us to treat one another with greater understanding and care. Maybe we’ll see less bullying, mobbing, harassment, and incivility, as people welcome the return of some semblance of normalcy.

Furthermore, as I wrote earlier, I hope that more employers will find ways to pay all of their employees a living wage. After all, many of us have been able to shelter-at-home in large part due to the service rendered by a lot of workers who haven’t been earning much money.

Then again, it’s not as if bad workplace behaviors have disappeared during the heart of this pandemic. The news has been peppered with accounts of alleged worker mistreatment, especially that in retail, warehouse, and delivery employment. Many of these reports involve claims that management is strong-arming employees to show up to work without providing adequate protective gear or other safeguards. We’ve also seen an unfortunate and sharp uptick in harassment of people of Asian nationalities, linked to the origins of the virus in China.

So maybe my hopes for a great enlightenment are somewhat unrealistic.

In any event, I’m willing to make some mild forecasts about the workplace climate as we start to reopen physical workspaces:

First, I expect that most folks will be on their best behavior, at least initially. They will understand that we’re still in challenging times and be grateful to have paid employment.

Second, I think that various clashes, disagreements, and conflicts will arise, as a result of a mix of employer policies and heightened anxiety levels. Best intentions notwithstanding, a lot of folks will be on edge, and understandably so.

Third, I suspect that a lot of conflicts, incivilities, and micro-aggressions will move online, as we continue to conduct a lot of our work remotely and digitally. A barrage of email and text exchanges will accompany these transitions back to our workspaces. Some will get contentious; a (hopefully) much smaller share will be abusive.

Fourth, we may see a (welcomed, in my opinion) upturn in labor union organizing on behalf of our lowest paid workers in retail and service industries, many of whom have been the core of our essential workforce outside of health care providers. 

Finally, we’ll see coronavirus-related claims over disability discrimination, workers’ compensation, family and medical leave, workplace safety and health laws, and other legal standards related to worker health. Things could get quite litigious if managed poorly.

MTW Newsstand: December 2019

The “MTW Newsstand” brings you a curated selection of articles relevant to work, workers, and workplaces. Whenever possible, the materials are freely accessible. Here are this month’s offerings:

Daniel Moritz Rabson, “Working at Amazon: 189 Suicide Attempts, Mental Health Episodes Reportedly Took Place Over Five Years,” Newsweek (2019) (link here)  — “At least 189 instances of “suicide attempts, suicidal thoughts and other mental health episodes” prompted emergency responses at Amazon warehouses between October 2013 and October 2018, The Daily Beast reported. The 189 calls about Amazon employees, which Amazon tracked through police reports and emergency call logs, came from 46 Amazon warehouses in 17 states. These 46 facilities make up a quarter of such spaces around the country. Calls to 911 dispatchers detailed incidents in which Amazon workers tried to cut themselves and talked about killing themselves.”

Editorial, “We all must rise above bullying, coarse dialogue,” Lincoln Journal Star (2019) (link here) — “As Charlie Bowlby prepped for a heart surgery, his co-workers made him a toe tag and took bets on whether he’d survive. . . . Complications on the operating table claimed the 53-year-old’s life, one made more difficult by the actions of his co-workers. It’s a shame that anyone would have to suffer what Bowlby did. But he’s far from the only person to endure such bullying, with his story illustrating the tragic consequences of such deeds taken too far. In general, the coarsening of our dialogue – and our growing inability to have interpersonal communication – worries us, and it extends far beyond the workplace.”

Lena Solow, “The Scourge of Workers Wellness Programs,” New Republic (2019) (link here) — “But recent research suggests that wellness programs aren’t even accomplishing the goals of promoting health or increasing productivity. In a large-scale study, 33,000 employees at BJ’s Wholesale Club were randomly assigned to be in a group taking part in the BJ’s wellness plan or a control group that was not. The study, published in JAMA in April, found that while workers showed a bump in a few self-reported health activities, there were no significant changes in clinical measures of health, absenteeism, or work performance—all supposed money-savers for employers.”

Eric Ravenscraft, “How to deal with mental illness at work,” New York Times (2019) (link here) — “Fortunately, United States law provides some protections for people with mental illnesses — just as they do for any physical disability — but they go only so far. Here, we’ll go over some of the support you can expect from your employer, but we’ll also discuss strategies you can use to get through the day, even when you’re not feeling your best.”

Kathryn Heath & Brenda F. Wensil, “To Build an Inclusive Culture, Start with Inclusive Meetings,” Harvard Business Review (2019) (link here) — “Meetings matter. They are the forum where people come together to discuss ideas, make decisions, and be heard. Meetings are where culture forms, grows, and takes hold. So it stands to reason that if an organization desires a more inclusive culture — and leaders want to model inclusion — then meetings are the place to start. But, from what we’ve seen, executives often miss the mark.”

Peter Gosselin, “If You’re Over 50, Chances Are the Decision to Leave a Job Won’t be Yours,” ProPublica (2018) (link here) — “ProPublica and the Urban Institute, a Washington think tank, analyzed data from the Health and Retirement Study, or HRS, the premier source of quantitative information about aging in America. Since 1992, the study has followed a nationally representative sample of about 20,000 people from the time they turn 50 through the rest of their lives. Through 2016, our analysis found that between the time older workers enter the study and when they leave paid employment, 56 percent are laid off at least once or leave jobs under such financially damaging circumstances that it’s likely they were pushed out rather than choosing to go voluntarily.”

MTW Newsstand: October 2019

Every month, the “MTW Newsstand” brings you a curated selection of articles relevant to work, workers, and workplaces. Whenever possible, the materials are freely accessible. Here are this month’s offerings:

Eric Kuelker, “How Psychological Injuries Cause Physical Illness — And How Therapy Can Heal It,” Mad in America (2019) (link here) — “You and your loved ones now have a new future. Whether the psychological injury was early in your life or recent, whether your boss bullied you, or your business partner stole from you, whatever the nature of your emotional wound, a healthy new future is possible. Torn DNA can be woven together again, blood pressure can drop, gray matter in the brain can grow, and you can greatly reduce the risk of 7 of the 10 leading causes of early death.”

Michelle R. Smith, “Why many employees feel devalued even in booming job market,” AP News (2019) (link here) — “Economic research, government data and interviews with workers sketch a picture of lagging wages, eroding benefits and demands for employees to do more without more pay. The loyalty and security that many say they once felt from their employers have diminished, and with it some measure of their satisfaction.”

A. Pawlowski, “Why older women will rule the world: The future is female, MIT expert says,” NBC News (2019) (link here) — “Older women can sometimes feel like they’re invisible to workplaces and businesses, but they’re actually the trailblazers others should be watching, says Joseph F. Coughlin, director of the AgeLab at the Massachusetts Institute of Technology and author of the new book, “The Longevity Economy: Unlocking the World’s Fastest-Growing, Most Misunderstood Market.” As people get older, the future is female, he argues, with women better prepared for life after middle age than their male peers.”

Karen Weese, “America’s fastest growing jobs don’t pay a living wage,” The Week (2019) (link here) — Over the next 10 years, the occupations with the most job growth in America will not be the techy jobs that most of us think of as the jobs of the future, like, say, solar-panel technicians or software engineers. Instead, they’ll be the jobs held by the women in Hyde-Miller’s community center neighborhood: home health aide and personal care aide. More than one million new aides will be needed over the next decade, in addition to the 3.2 million already in the field, the Bureau of Labor Statistics reported Wednesday. What’s more, six of the 10 occupations providing the most new jobs over the next decade will pay less than $27,000 a year. That’s more than 15 million people, working hard at jobs that simply don’t pay the bills.”

Sherri Gordon, “6 Reasons Why People Are Bullied at Work,” verywellmind (2019) (link here) — “If you have experienced workplace bullying, you may be asking yourself “why me?” And you are not alone: workplace bullying impacts 54 million Americans every year. Here are some common reasons why people are targeted by workplace bullies.”

Bill Chappell, “U.S. Income Inequality Worsens, Widening To A New Gap,” NPR (2019) (link here) — “The gap between the richest and the poorest U.S. households is now the largest it’s been in the past 50 years — despite the median U.S. income hitting a new record in 2018, according to new data from the U.S. Census Bureau. . . . While many states didn’t see a change in income inequality last year, the income gap grew wider in nine states: Alabama, Arkansas, California, Kansas, Nebraska, New Hampshire, New Mexico, Texas and Virginia.”

MTW Newsstand: September 2019

Every month, the “MTW Newsstand” brings you a curated selection of articles relevant to work, workers, and workplaces. Whenever possible, the materials are freely accessible. Here are this month’s offerings:

“Study shows workplace bullying rivals diabetes, drinking as heart disease risk factor,” Safety + Health (2019) (link here) — Employees who are bullied or experience violence at work may face an additional stressor – an increased risk of cardiovascular disease, a recent study of Scandinavian workers suggests. . . . ‘The effect of bullying and violence on the incidence of cardiovascular disease in the general population is comparable to other risk factors such as diabetes and alcohol drinking,’ lead author Tianwei Xu, a doctoral student at the University of Copenhagen in Denmark, said in a Nov. 19 press release.”

Jeffrey M. Jones, “As Labor Day Turns 125, Union Approval Near 50-Year High,” Gallup (2019) (link here) — “Sixty-four percent of Americans approve of labor unions, surpassing 60% for the third consecutive year and up 16 percentage points from its 2009 low point. . . . The current 64% reading is one of the highest union approval ratings Gallup has recorded over the past 50 years, topped only in March 1999 (66%), August 1999 (65%) and August 2003 (65%) surveys.”

Paul E. Spector, “Why Is Job Satisfaction Important?,” Professor Paul E. Spector, Ph.D. (2019) (link here) — “Job satisfaction is the extent to which people like or dislike their jobs. People vary in how much they like their jobs, even when the hold the same job with the same job conditions. This means that satisfaction is as much determined by the individual as by the job. But why should organizations care about it, in other words why is job satisfaction important?”

Patricia Cohen, “New Evidence of Age Bias in Hiring, and a Push to Fight It,” New York Times (2019) (link here) — “The shadow of age bias in hiring, though, is long. Tens of thousands of workers say that even with the right qualifications for a job, they are repeatedly turned away because they are over 50, or even 40, and considered too old. The problem is getting more scrutiny after revelations that hundreds of employers shut out middle-aged and older Americans in their recruiting on Facebook, LinkedIn and other platforms. Those disclosures are supercharging a wave of litigation. But as cases make their way to court, the legal road for proving age discrimination, always difficult, has only roughened.”

Debate and Dialogue

The first piece listed below by Arthur C. Brooks has prompted a lot of discussion. I’ve included a sampling of responses.

Arthur C. Brooks, “Your Professional Decline Is Coming (Much) Sooner Than You Think,” The Atlantic (2019) (link here) — “In sum, if your profession requires mental processing speed or significant analytic capabilities—the kind of profession most college graduates occupy—noticeable decline is probably going to set in earlier than you imagine.”

Elizabeth MacBride, “Successful Women Are Starting Businesses. Yes, Even After 50.,” Forbes.com (2019) (link here) — “While I was reading it, drawn by the fear-inspiring headline “Your Professional Decline Is Coming Sooner Than You Think,” I felt how little the bleak worldview and the sense of loss reflect the reality of women I know as they near and pass 50.”

Chris Farrell, “Your Professional Decline Is Coming (Much) Sooner Than You Think? Bunk!, Next Avenue (2019) (link here) — “But the tight link Brooks makes between aging and decline is a false one. Research by noted economists, sociologists, neuroscientists, scholars of creativity, students of innovation and other disciplines is inclined towards a very different narrative about the second half of life than Brooks’ declinist view.”

The Conversation, The Atlantic (2019) (link here) — “Readers respond to our July 2019 feature on professional decline and more.”

MTW Newsstand: August 2019

Every month, the “MTW Newsstand” brings you a curated selection of articles relevant to work, workers, and workplaces. Whenever possible, the materials are freely accessible. Here are this month’s offerings:

Zakiyah Ebrahim, “Office horror stories: Workers tell of trauma at the hands of office psychopaths and bullies,” Health24 (2019) (link here) — “Earlier this month, Health24 ran a story on several types of psychopaths you might find in the workplace, and reached out to victims of workplace bullying. They told us about how the thought of work filled them with dread. They were cornered for every little mistake, and the anguish and pain of being bullied was sometimes so severe that often throwing in the towel often seemed to be the only way out. Here are their stories….”

Bartleby, “Employee happiness and business success are linked,” The Economist (2019) (link here) — “Rather like the judge’s famous dictum about obscenity, a well-run company may be hard to define but we can recognise it when we see it. Workers will be well informed about a company’s plans and consulted about the roles they will play. Staff will feel able to raise problems with managers without fearing for their jobs. Bullying and sexual harassment will not be permitted. Employees may work hard, but they will be allowed sufficient time to recuperate, and enjoy time with their families. In short, staff will be treated as people, not as mere accounting units.”

“How to Curb Workplace Incivility,” Knowledge@Wharton (2019) (link here) — “Companies expect every employee to behave respectfully in the workplace, but that doesn’t always happen. A lack of professionalism can imperil an employee’s future, isolate co-workers, upset customers and infect the wider corporate culture. Workplace incivility in health care can be especially harmful because mistakes made by distressed employees can have grave consequences. The Perelman School of Medicine at the University of Pennsylvania has launched a Campaign for Professionalism to mitigate such conflicts.”

Noah Smith, “America’s Workers Need a Labor Union Comeback,” Bloomberg (2019) (link here) — “Unions are probably a big part of the reason that people look back so fondly on the era of manufacturing. So far, the service-sector jobs that now employ a large majority of the American workforce have failed to unionize like manufacturing workers once did. A recent spate of strikes shows that this vast low-paid service class may finally be awakening to the possibility of collective bargaining….”

Jennifer Moss, “When Passion Leads to Burnout,” Harvard Business Review (2019) (link here) — “At the end of the day, everyone wants to go home to our personal lives feeling inspired and fueled by a day of passionate engagement in purposeful work. This is clearly preferable to monotony and boredom, which can also cause burnout. But we have to be careful: When it feels like your passion for work — or that of your employees —has become all-consuming, it might be time to take — or to offer — a break.”

Chrystle Fiedler, “How Being Kind Makes You Healthier,” Next Avenue (2019) (link here) — “When you are kind to another person, even in a small way, it has a positive effect by helping that person feel valued and supported. If you make such acts of kindness a regular habit, it’s actually good for your health and even slows your body’s aging process, according to research.”

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