How do social and economic class differences impact workplace bullying?

Do social and economic class differences impact workplace bullying and mobbing behaviors? If so, how?

America continues to think itself as a classless society, despite deep and worsening wealth divisions. Now, however, it appears that a combination of the ongoing effects of the Great Recession and the tumult associated with the election of Donald Trump has prompted some closer looks at class distinctions. For example, The Guardian newspaper has launched an ongoing investigative study of class and inequality in the U.S.:

We’re calling it On the Ground: reporting from all corners of America. The series is funded in part by a grant from the Rockefeller Foundation to support the Guardian’s reporting on wealth inequality in America. The Rockefeller grant will fund a broader Guardian project called Inequality and Opportunity in America, focused on economic disparities due to work, class and inequality.

Also, Annie Lowrey, writing for The Atlantic, spotlights a new book by Richard V. Reeves, Dream Hoarders (2017), that points a finger at America’s upper middle class as a major culprit in reinforcing inequality. While recognizing the extreme wealth concentrations enjoyed by the top one percent, Reeves argues that the top twenty percent have also enjoyed considerable success in recent decades, leaving the others in their wake. He further posits that these advantages are being passed on to their children in ways that will only harden social and economic class inequalities.

I’d like to take a closer look at these commentaries in a future post, but for now let’s return to bullying and class distinctions. I did a quick search for studies examining potential relationships between workplace bullying and social/economic class and didn’t come up with much. But the more I ponder the question, the more I’m convinced that class can play out significantly in this realm. It may manifest itself in a well compensated manager or highly degreed professional who looks down at less educated, lower paid co-workers and treats them accordingly. It may involve a group of co-workers who see a peer as not being from their side of the tracks (whichever side that may be) and bully, harass, and ostracize that individual because of it.

In any event, this topic is ripe for more research and understanding. Workplace bullying, mobbing, and abuse may occur due to many reasons. Class distinctions definitely belong on the list.

The 4-hour workday vs. no work at all: Utopian and dystopian visions of laboring

Could we be more creative and productive by working only four hours a day? If the work habits of folks like Charles Darwin are any indication, the answer may be a resounding “yes.”

In a feature article for The Week, Alex Soojung-Kim Pang, author of Rest: Why You Get More Done When You Work Less (2016), looks at the work habits of highly accomplished creative people through history and finds that they:

…all shared a passion for their work, a terrific ambition to succeed, and an almost superhuman capacity to focus. Yet when you look closely at their daily lives, they only spent a few hours a day doing what we would recognize as their most important work. The rest of the time, they were hiking mountains, taking naps, going on walks with friends, or just sitting and thinking.

As for Darwin specifically, he authored 19 books, including the paradigm-making Origin of Species. Once a workaholic, he settled on a daily schedule that looked something like this, as Pang writes:

  • “After his morning walk and breakfast, Charles Darwin was in his study by 8 a.m. and worked a steady hour and a half.”
  • “At 9:30 he would read the morning mail and write letters.”
  • “At 10:30, Darwin returned to more serious work, sometimes moving to his aviary or greenhouse to conduct experiments.”
  • “By noon, he would declare, ‘I’ve done a good day’s work,’ and set out on a long walk.”
  • “When he returned after an hour or more, Darwin had lunch and answered more letters.”
  • “At 3 p.m. he would retire for a nap; an hour later he would arise, take another walk, then return to his study until 5:30, when he would join his wife and family for dinner.”

So, if you want to know how to write 19 books and fundamentally change the way we think about human evolution, you might start by cutting back on the work hours! Alright, maybe it’s not that simple — I’m guessing that Darwin’s mind was hard at work even during his “down time.” In any event, Pang’s full article is a thought-provoking read and challenges the notion that a constant nose to the grindstone makes us more creative.

When technology eliminates jobs

The idea of the four-hour workday may be enormously appealing to those who enjoy flexibility in their work schedules and who are involved in creative endeavors that generate income based on the result rather than the time clocked in on a job. But what about the vast majority of workers whose livelihoods require being present on the job for x hours a day? What if their work literally disappears? Yuval Noah Harari writes for The Guardian:

Most jobs that exist today might disappear within decades. As artificial intelligence outperforms humans in more and more tasks, it will replace humans in more and more jobs.

 . . . The crucial problem isn’t creating new jobs. The crucial problem is creating new jobs that humans perform better than algorithms. Consequently, by 2050 a new class of people might emerge – the useless class. People who are not just unemployed, but unemployable.

If you want a prime example of how this is already occurring, consider corporate responses to fast-food workers who are advocating for a living wage: These workers are at risk of being replaced by robots. As Kate Taylor reports for Business Insider:

“It’s cheaper to buy a $35,000 robotic arm than it is to hire an employee who’s inefficient making $15 an hour bagging french fries,” former McDonald’s USA CEO Ed Rensi said in an interview on Tuesday on the Fox Business Network’s “Mornings with Maria.” “It’s nonsense and it’s very destructive and it’s inflationary and it’s going to cause a job loss across this country like you’re not going to believe.”

According to Rensi, rising labor costs are forcing chains to cut entry-level jobs and replace workers with machines. Currently, Wendy’s, McDonald’s, and Panera are rolling out kiosks across the US, in part because of the rising cost of labor.

Long hours by choice…or not

Here in America, we love to extol the virtues of the work ethic, and for better or worse, it shows. For example, Ben Steverman reported for Bloomberg last fall on a new study by economists Alexander Bick (Arizona State U), Bettina Bruggemann (McMaster U), and Nicola Fuchs-Schundeln (Goethe U) shows that Americans put in some of the longest work hours per week compared to their European peers:

A new study tries to measure precisely how much more Americans work than Europeans do overall. The answer: The average person in Europe works 19 percent less than the average person in the U.S. That’s about 258 fewer hours per year, or about an hour less each weekday. Another way to look at it: U.S. workers put in almost 25 percent more hours than Europeans.

This study adds to the continuous string of research studies documenting the long work hours put in by Americans, including a 1997 International Labour Organization report showing that “US workers put in the longest hours on the job in industrialized nations.”

Of course, many of those working long hours aren’t doing so by choice. As has been reported over and again in the news media, the overall state of the American economy and labor market is such that millions of workers have been compelled to take two or three lower-paying, part-time jobs in order to make ends meet.

I think we’re in quite a pickle here. Overwork — by choice or challenging circumstance — is sapping creativity, health, and overall well-being. Technology — a term that instantly causes some people to experience paroxysms of awe and wonder — threatens to make a lot of people unemployable. At the very top, a small number of people (think the McDonald’s ex-CEO in Taylor’s article) stand to grow increasingly wealthy from this dynamic.

“The rules don’t apply to me”

Image courtesy of Clipart Kid

Image courtesy of Clipart Kid

How much misconduct, corruption, and abuse in our society can be attributed to powerful people who believe the rules that apply to everyone else don’t apply to them?

I find myself coming back to this question over and again whenever I learn about significant legal or ethical violations committed by those in positions of considerable power. I’m hardly alone in thinking this way. Google the phrase “does power corrupt” and you’ll get tons of hits to studies and commentaries that basically say, yes, it often does. For example, in a 2016 piece for PBS NewsHour, Dr. Dacher Keltner of the Greater Good Science Center at UC-Berkeley details results of lab experiments where subjects are assigned higher power status:

Just the random assignment of power, and all kinds of mischief ensues, and people will become impulsive. They eat more resources than is their fair share. They take more money. People become more unethical. They think unethical behavior is okay if they engage in it. People are more likely to stereotype. They’re more likely to stop attending to other people carefully. It’s just this paradoxical quality of power, which is the good in human nature gets us power, and then power leads to the bad in human nature.

The effect is a chemical one, as Dr. Keltner explains:

When we feel powerful, we have these surges of dopamine going through our brain. We feel like we could accomplish just about anything. That’s where the power paradox begins, which is that very sense of ourselves when feeling powerful leads to our demise, leads to the abuse of power.

Now, I am not a high-and-mighty moralist when it comes to following rules for their own sake. Yes, there are rules of law and of everyday behavior that we should do our best to follow. However, I believe that some rules are unjust and/or unwise, and that discretion, mercy, and understanding should enter the picture too. But I’m not talking about the gray areas here, rather, I’m referring to abuses of power by those who have a lot of it.

What are the solutions? Citing a growing body of research, Dr. Keltner suggests that accountability and genuine transparency are key among them:

This really interesting new literature shows that when I’m aware of what other people think of me, when I’m aware of my reputation, I cooperate more in economic gains. I am more likely to sign up for environmentally efficient services. I am more likely to pay taxes. Just this sense that my actions are being scrutinized and my reputation is at stake produces better behavior for the public good or the greater good.

In addition, I’ll weigh in wearing my legal and public policy hat: The vital concept of checks and balances on power fundamentally shapes the United States Constitution and roles of the executive, legislative, and judicial branches of government. I think it’s a good idea for us to implement or reinforce such mechanisms in our public, private, and non-profit institutions. Also, when one individual, cohort, or institution becomes too dominant, we need what economist and author John Kenneth Galbraith called “countervailing power” to challenge these exercises of control.

We live in an age where abuses of power are common. The fixes are fairly easy to identify but hard to implement. We’ve got a lot of work to do.

“Being present with intelligence, knowledge, skills, and strength, but anchored in heart”

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If you can spare an hour to listen to a remarkably far-ranging and compassionate mind at work, please click to this December 2016 lecture by Dr. Michael Britton at the annual workshop of the Human Dignity and Humiliation Studies network in New York City. The occasion is the workshop’s Don Klein Memorial Lecture, which provides the speaker with an opportunity to paint — in strokes both broad and hard — a connective, contextual, historical picture about our society and how we move forward in the quest for human dignity. Here’s Michael’s bio, and here’s how the lecture is described on its YouTube page:

Michael Britton gives the Don Klein Memorial Lecture on the morning of December 8, 2015, Day Two of the 13th Workshop on Transforming Humiliation and Violent Conflict, which took place at Columbia University in New York City, December 8 – 9, 2016. Michael Britton is concerned with integrative thinking across neuroscience, in-depth psychotherapies and historical/cultural living, Michael’s work looks at how participation in the historical life of our times and interior life are deeply intertwined.

At the outset of his talk, Michael acknowledges the “struggle between how you keep faith, love, and joy strong in the midst of . . . also feeling fear and angst about some of the things going on in our country and our world.” He goes on to recognize the challenges of “being present with intelligence, knowledge, skills, and strength, but anchored in heart.”

Michael has a unique ability to integrate individual change and social change, making connections between topics such as childhood neglect and abuse, politics and policy, the environment, and human rights. He is not a hell fire and brimstone speaker, so if you’re looking for someone shakes the rafters, you may want to look elsewhere. Rather, he is a calm, intelligent, impassioned voice who gives us reason for hope without ignoring the challenges we face.

Dear readers, in this age of short attention spans and Twitter, suggesting that you invest some 60 minutes in an old-fashioned lecture is asking a lot, I know. My suggestion? Give this lecture 15 minutes and decide whether it’s worth your time to watch the rest. I hope you’ll agree that it’s worth watching the rest.

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Group photo of our workshop

Bully Nation: How economic power and inequality are fueling a bullying culture

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Bully Nation: How the American Establishment Creates a Bullying Society (2016) by sociologists Charles Derber (Boston College) and Yale R. Magrass (UMass-Dartmouth) takes a “big picture” look at how the economic Powers That Be have fueled a deeper, broader culture of bullying behaviors. Here’s part of an excerpt published on AlterNet

Any economic or social system based on power inequality creates potential or latent bullying that often translates into active bullying, by institutions and individuals. So this is not a problem exclusive to capitalism; bullying was brutally manifest in systems claiming to be socialist or communist, such as the Soviet Union, and it is also obviously a major problem in China today. But capitalism is the dominant system currently and has its own, less recognized, institutionalized bullying propensities.

This looks like a promising book. Unfortunately, however, Drs. Derber and Magrass also take an unmerited swipe at the anti-bullying movement, by suggesting that we have failed to link bullying to the broader economic and political forces that frame their analysis:

Though the bullying of vulnerable kids in schools gets a lot of attention, the bullying of vulnerable workers usually is ignored. If the mass media mention it at all, they typically parrot the corporate view that the agitating workers are troublemakers who deserve punishment. The failure of scholars in the “bullying field” to see even illegal (not to mention legal) corporate threats, intimidation, and retaliation as bullying is another profound failure of the psychological paradigm that views bullying only as a “kid thing” in schools. Such scholars are blind to the adult and institutionalized bullying that is endemic to our economic system.

It appears that the co-authors neglected to do the necessary homework to learn more about the workplace anti-bullying movement. Indeed, the ongoing campaign to enact legal protections against workplace bullying has its philosophical roots in the value of employee dignity. In the law review article that led to my drafting of the Healthy Workplace Bill, “The Phenomenon of ‘Workplace Bullying’ and the Need for Status-Blind Hostile Work Environment Protection” (Georgetown Law Journal, 2000), I explore the social and economic conditions that are fueling bullying at work.

In addition, I connect the dots between the state of workers’ rights, employee dignity, and economic power in my 2009 law review article, “Human Dignity and American Employment Law” (University of Richmond Law Review, 2009). My 2014 blog post drawing from that piece stated:

American employment law has been dominated by a belief system that embraces the idea of unfettered free markets and regards limitations on management authority with deep suspicion. Under this “markets and management” framework, the needs for unions and collective bargaining, individual employment rights, and, most recently, protection of workers amid the dynamics of globalization, are all weighed against these prevailing norms.

Furthermore, we know darn well about the plutocratic forces that want to keep workplace bullying legal. Here in Massachusetts, a powerful corporate trade group, the Associated Industries of Massachusetts, has spearheaded opposition to the Healthy Workplace Bill. The Chamber of Commerce and the Society for Human Resource Management are among the other corporate friendly trade groups that have opposed employer accountability for severe workplace bullying.

This oversight aside, it appears that Bully Nation has the potential to raise our collective consciousness about how concentrated power is fueling abusive behaviors. I look forward to taking a closer look at it.

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A $400 question: America’s desperate and dwindling middle class

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Neal Gabler is a successful writer whose personal account of sliding down the economic ladder due to career ups and downs, kids’ college costs, and questionable spending decisions has gone viral. Published in the current issue of The Atlantic, Gabler’s tale of being in the heart of midlife with precarious personal finances and dubious retirement prospects has struck a chord.

Before jumping into his own story, Gabler shares facts and figures that should give all of us a chill, including a recent Federal Reserve Board survey of American consumers, which featured a question about how respondents would cover an unexpected $400 expense:

The Fed asked respondents how they would pay for a $400 emergency. The answer: 47 percent of respondents said that either they would cover the expense by borrowing or selling something, or they would not be able to come up with the $400 at all. Four hundred dollars! Who knew?

Holy smokes.

Gabler counts himself among those who would have trouble scrounging up $400. He makes clear that he’s not blaming the world for his situation; in fact, he takes responsibility for his actions and decisions:

I don’t ask for or expect any sympathy. I am responsible for my quagmire—no one else. I didn’t get gulled into overextending myself by unscrupulous credit merchants. Basically, I screwed up, royally. I lived beyond my means, primarily because my means kept dwindling. I didn’t take the actions I should have taken, like selling my house and downsizing, though selling might not have covered what I owed on my mortgage.

It’s a thought provoking and sometimes disturbing piece about middle class anxieties, pressures to keep up with the Joneses, and how quickly both time and money pass through our lives.

Lingering effects of the Great Recession

Gabler may not be blaming his personal finance woes on our economic system, but plenty of evidence suggests that most Americans are subject to the slings and arrows of an unforgiving market economy and significant wealth inequalities.

Nicholas Fitz, writing for Scientific American, documents our misconceptions about wealth and income distribution in the U.S.:

The average American believes that the richest fifth own 59% of the wealth and that the bottom 40% own 9%. The reality is strikingly different. The top 20% of US households own more than 84% of the wealth, and the bottom 40% combine for a paltry 0.3%.

. . . The median American estimated that the CEO-to-worker pay-ratio was 30-to-1, and that ideally, it’d be 7-to-1. The reality? 354-to-1. Fifty years ago, it was 20-to-1.

Ben Leubsdorf, in a piece for the Wall Street Journal, writes about the lasting economic and psychological trauma of the Great Recession:

The recession ended seven years ago, but persistent joblessness and underemployment marred the economic expansion that followed. A growing body of research suggests the economic trauma has left financial and psychic scars on many Americans, and that those marks are likely to endure for decades.

About one in six U.S. workers became unemployed during the recession years of 2007, 2008 and 2009. Today, nearly 14 million people are still searching for a job or stuck in part-time jobs because they can’t find full-time work.

Even for the millions of Americans back at work, the effects of losing a job will linger, the research suggests. They will earn less for years to come. They will be less likely to own a home. Many will struggle with psychological problems. Their children will perform worse in school and may earn less in their own jobs.

Retirement prospects

Labor economist Teresa Ghilarducci (New School for Social Research) is one of the nation’s leading experts on retirement funding. Though most of her work is contained in academic articles and studies, she has recently authored a slim 116-page book, How to Retire with Enough Money: And How to Know What Enough Is (2015), which I highly recommend. Two years ago, Dr. Ghilarducci told The Week (subscription may be necessary) that “This is the first time that Americans are going to be relatively worse off than their parents or grandparents in old age.” Figures cited in the article back her up:

A stunning 45 percent of all American households with people still in their working years have nothing at all saved for retirement. Among those ages 50 to 64, 75 percent have less than $28,000 put away. Even among the most prepared Boomer households, savings average just $140,000, far too little to fund a 20-plus-year retirement. All told, Americans are at least $6.8 trillion short of what they need for a comfortable retirement, according to the National Institute on Retirement Security.

In her book, Ghilarducci avoids pointing the finger at individuals for alleged overspending or failure to save. Rather, stagnant incomes and a sharp decline in employer-sponsored pension and retirement plans are among the major culprits. She urges readers to undertake both personal and political action to improve America’s retirement security prospects.

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My conclusion? We’re facing a major reckoning on a national and global levels when it comes to economic issues big and small. I concur with Dr. Ghilarducci that the responses will have to be both personal and political.

More to come: The experience of everyday wealth differences

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A guest contributor to The Guardian‘s “What I’m really thinking” column — apparently a female student — writes about the awkwardness of making social plans with friends who have a lot more money than she does:

“I’ll meet you there,” I say. “I’ve got something to do first.” That’s a lie. I just don’t want to take an hour-long taxi with you; the fare for that is outrageous. No, better to take public transport and spend an extra hour and half to save the money.

. . . Make no mistake, I am by no means poor, but by your standards I might as well be. When we go out for dinner, I scream inside at the cost. Often I don’t eat, saying I’ve had something already or I’m not hungry. Some people ask if I’m anorexic, because they never see me eat a proper meal outside school.

Iceberg ahead…and we’re steaming into it, full throttle

Of course, the socially awkward dilemmas confronting a younger person with less disposable cash than her friends are one thing, while deep inequalities in income and wealth are quite another. At least here in the U.S., I believe those inequalities have been, and continue to be, intentionally baked into our economic and political infrastructure. And they are becoming evident across the generations.

For example, here’s a piece of writer Sarah Kendzior’s insightful take on the “post-employment economy” that confronts many recent graduates:

A lawyer. A computer scientist. A military analyst. A teacher.

What do these people have in common? They are trained professionals who cannot find full-time jobs. Since 2008, they have been tenuously employed – working one-year contracts, consulting on the side, hustling to survive. They spent thousands on undergraduate and graduate training to avoid that hustle. They eschewed dreams – journalism, art, entertainment – for safer bets, only to discover that the safest bet is that your job will be contingent and disposable.

On the other end of the generational spectrum, you have late Boomers and early Gen Xers — a cohort that just missed out on the golden era of employer-provided pensions — hurdling into middle age and beyond with scant retirement savings. For example, a 2015 study by the non-profit National Institute on Retirement Security concluded, among other things:

The average working household has virtually no retirement savings. When all households are included— not just households with retirement accounts—the median retirement account balance is $2,500 for all working-age households and $14,500 for near-retirement households. Furthermore, 62 percent of working households age 55-64 have retirement savings less than one times their annual income, which is far below what they will need to maintain their standard of living in retirement.

My prediction? Without significant changes, we are going to see more and more instances of everyday inequality staring us straight in the face. For some, this will mean quietly bowing out of pricier social activities due to a money crunch. For others, it will mean trying to maintain appearances of “middle class” status while opting for a dinner of macaroni & cheese from a box. And these will be among the folks who actually have “choices.”

I haven’t yet said a word here about climate change.

Saving ourselves from a dystopian future

Yes, I know I’m sounding overwrought. But too many indicators are suggesting that (1) we have yet to pay the full price for our inequalities and excesses, especially during the past thirty-five or so years; and (2) we have not come to a reckoning about the mess we’ve made.

For those who can afford it, there are things that can be done on an individual level: Be generous. Give to good charities. Pick up the check. Leave a nice tip. To help someone dear who is in a financial bind, give, don’t loan, and do it without fanfare. Instead, be grateful that you can afford it. (I try to hold myself to these standards, while confessing that I sometimes fall short.)

More broadly, all of us, regardless of financial status, must grasp how our economic, political, and social systems have stoked massive inequality, nationally and globally, and then help to do something about it. 

I’m not sure of all the answers, but I believe they will be a combination of changing how we live, building a more robust yet inclusive economy, and repairing our social safety net. We will have to be smarter and kinder in creating a society that places greater value on human dignity and the common good.

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